"Staff were friendly and the shop was clean with plenty of space on aisles for wheelchair/ pushchair or mobility scooters!"
"Staff can be really helpful helping you find things you have missed while shopping."
"All of the staff that we spoke to are very courteous, knowledgeable and helpful, they are a real 'Credit' to Morrison's and their Managers!"
"The staff are friendly and always happy to help."
"staff very friendly and helpful."
Cons:
"Kiosk staff very blunt. No hello or smile."
"the staff in the in-store cafe severely let the stores standards down!"
"served by the most miserable woman I've ever encountered."
"after queuing for ages, I didn't expect to be served by the most miserable woman I've ever encountered."
"Some of the staff are nice but most of them are very grumpy and miserable."
"The staff they do have are rude apart from a couple who are nice."
"I've also experienced unfriendly rude staff."
Store Layout & Cleanliness
Pros:
"As you enter, there is plenty of hand and trolley sanitising products, with clear and concise instructions, regarding social distancing, wearing of face-masks and Covid Hygiene."
"The Toilets are immaculately clean and tidy, with a fresh smell and more than ample hand-wash liquids and loo rolls etc."
"The store is very clean, layout is really good, with plenty of room between display units and in the aisles."
"Clean store (doesn’t feel grubby like some)."
"There is a very comprehensive range of all of the produce and goods, which are extremely well presented and laid out."
"Very good store everything was still in stock during these difficult times (covid) and plenty of hand sanitiser stations around the store and when entering."
"First time visiting as we're on holiday here. Nice big, spacey store, good range of stock."
Cons:
"Self service is frequently overcrowded because not enough cashiers are open."
"An okay store, but lacks directional flow, produce is rarely restocked effectively."
"3pm on a Thursday and half the fruit & veg shelves are almost empty; ready meals are only half full and yogurts appear to have gone missing!"
"Shelf space is condensed EMPTY."
"This store seems to try to fit as many options in as possible so the flow isn't great for the shopping experience."
"Morrisons has lowered its standards, too many trolleys left on shop floor."
"Most jumbled supermarket I have been to non food items mixed with food bread rolls not with bread."
Product Quality & Selection
Pros:
"Their ‘Market Street’ section where they keep fresh fruit & vegetables is better than other supermarkets."
"As long as you don't go there towards closing time (particularly it seems on a Sunday), the fresh produce on offer is excellent."
"Well stocked shelves & fridges/ freezers."
"The range has improved massively and the price was on par with Lidl and Aldi."
"A very good selection, especially gluten free."
"They're particularly good on salad-type meals, fish counter, delicatessen, &c."
"I found that veggies and fruit were in good supply."
Cons:
"Decreasing choices, fruit/veg is of low quality (or badly stored), not happy with the place."
"getting expensive compared to other supermarkets."
"Very disappointed because the shelf's were empty ...no curries, no Chinese meals ...no Morrison branded crisps."
"The actual shop is OK, a lot of fresh products seem to have to have very short shelf life."
"Debatable food quality in some cases but mostly alright."
"An awful lot of shelves were empty."
"The store overall is below the standard of other morrisons stores I've been in, seem to have stock issues every time I shop there."
Additional Services
Pros:
"Also their diesel tends to be the cheapest around."
"Best thing about this supermarket is the car park. Decent size spaces."
"Plenty of parking spaces for all abilities!"
"Also new look cafe has just opened. Really nice!"
"Outstanding cafe. The team here on a busy Sunday just shone."
"Today we had a wonderful breakfast which was made extra special due to the wonderful attention given by a male member of staff."
"Cafè excellent with courteous staff."
Cons:
"I have never seen such a dirty scruffy wheel chair, We had to use it as it was the only one."
"How can 1 cafe mess up 1 meal so many times an I still didn't end up with the extra items I paid for."
"It is obvious that your care for disabled customers is not as concerning as other stores in the town."
"The cafe is below-par with vending coffee and small cooked foods."
"The fuel prices have been increased recently, they have always been the cheapest, not now."
"The pharmacy is ridiculously slow."
"Not very good at all today every year my mum does me and my sister morrisons saver stamps for xmas. So went in today and went to spend some to be told if i did not spend the £100 book of stamps I will lose the rest."