Nando's Cobham Services Reviews Summary

Service Quality

Pros:

• "Service is quick and friendly."
• "Busy but efficient."
• "The service from what I've had is always fast and good food."
• "Lovely staff, so happy and smiley and accommodating."
• "Great food, easy ordering, good service."
• "Staff were efficient and friendly, food came out quickly, all super helpful."
• "Great friendly staff."

Cons:

• "Also have to call waiters as they were all gathered near food pick up area and talking."
• "Really disappointed, I should have known better. We went there twice and twice they got our order wrong."
• "Food was standard nandos. However service was awful."
• "Starter forgotten even after asking twice still no starter when mains came."
• "Avoid if you can, the staff are rude, especially the manager Steve."
• "The staff are completely rude and need some training In 1 how to deal with customers 2 how to deal with missing orders not just a shrug and told that it’s tough basically!"
• "The staff were pretty awful. Didn't even greet me upon arrival, they just looked at me as if I was lost."

Food Quality

Pros:

• "Can’t fault the food tho as it is always nice!"
• "The food was really tasty and the restaurants decor is great."
• "The food was lovely and we enjoyed it all!"
• "The chicken was spot on. Halloumi fries also perfect."
• "The chicken was succulent and the hot was spicy, the rice was softly cooked and not dried out and the coleslaw had just enough bite and crunch."
• "Food was fantastic."
• "Food was great as always with Nandos."

Cons:

• "The food portion was also terrible, it was the smallest half chicken I've ever seen from nandos."
• "Some of the food was inedible."
• "Mediocre Nando’s. Something wasn’t hitting right when I went recently. The chickens skin wasn’t crispy and very rubbery."
• "Then they bring the food out, the coleslaw is just grated veg as they have run out of sauce. And the chicken is as dry as Gandhi's flip flop!"
• "Chicken breast in two Pitta meals was dry and overcooked."
• "Received the wrong items in our takeout. Food was cold and didn't taste like the usual quality you get in other branches."
• "Seems chicken was boiled and very lightly skin fried later. Very poor quality in name of nando's brand."

Facilities & Cleanliness

Pros:

• "New modern services with good access and parking."
• "Good selection of catering and other facilities."
• "The services are clean and well maintained."
• "It has good toilet facilities."
• "Super quick service and very very clean."
• "Well maintained toilets and plenty of parking for cars, motorcycles and the vast truck stop with HGV fuel in a sensible location."
• "Big services with plenty of different places to eat and clean toilets."

Cons:

• "Foods good, disabled car parking is a joke and should be monitored more or better signage."
• "Slight difficulty negotiating the route of entry to the car park."
• "Outside has lots of rubbish."
• "Dirty toilets, crowded and scary place to be after midnight."
• "The women's toilets were dirty, sanitary bins were overflowing, there was no toilet paper and several cubicles were so dirty they could not be used."
• "The place was quite dirty probably due to the fact that it serves both sides of the M25."
• "The whole area near to the men's toilets smell of urine."

Value for Money

Pros:

• "We seated ourselves straight away, and chose quickly from the great value menu."
• "With so many choices it's nice to eat somewhere healthy that doesn't cost the earth too."
• "Plenty more variety of food and drink outlets. From a sausage roll to a full meal and all at normal prices."
• "Good selection of food outlets, something to suit everyone, reasonably priced for a service station."
• "Great customer service."
• "Lovely Nandos food, friendly staff and usually quicker and less busy than McDonalds and KFC etc."
• "Good stop, especially for food, ample carpark area, Wi-Fi, hotel, massive toilet area, plenty of food stalls, from very fast food to carvery, Asian and healthy food."

Cons:

• "To get more value from your eye-wateringly expensive small coffee, try throwing it at the manager while shouting 'how does your boss sleep at night?'."
• "If you and your significant other fancy a nice day out with a coffee and a bite to eat for under £80, this is the place to go!"
• "Dry butterfly chicken half size of.my palm, a bit of chargrilled veg and I've paid over 13£."
• "Thirty pounds for truck parking! And no food for truckers! Just showers!"
• "The worst services for lorry drivers. Very expensive. No meal voucher."
• "Everything you could want here, couple of shops (be prepared to pay services prices though..) food courts and plenty of indoor and outdoor seating."
• "As with every motorway service station, it's unpleasant, hugely overpriced and dirty."