The Boat Inn Bar and Restaurant Reviews Summary

Category: Restaurant Rugby

Address: Birdingbury Wharf, Rugby Rd, Rugby CV23 8HQ, United Kingdom

Phone: +441684778587

Rating: 4.4
based on 174 reviews.

Food Quality

Pros:

  • "All the food was delicious, in particular the sunday roast which was the best pub sunday lunch I have ever had anywhere."
  • "The tuna steak I had today was cooked to perfection."
  • "Pan fried Scallops and black pudding cooked to perfection."
  • "The food is incredible and never disappoints in the 10+ times we’ve been in the last year."
  • "The calamari was the best we’ve ever had, the arancini was fantastic."
  • "The food was excellent. Wonderful flavours and beautifully presented."
  • "The food was absolutely gorgeous."

Cons:

  • "Eight chunky chips undercooked."
  • "Food was good but descriptions were poor “chunky chips” these are poor quality Potato Wedges."
  • "Food was cleary cooked a long time before being served, then doused in gravy to recover the dried edges of the beef."
  • "Daughter had chicken burger which was under cooked and I had fish and chips. The size of the fish was very disappointing for the price that was charged."
  • "Food was cold and dry."
  • "Beef skewers overcooked, well done."
  • "Steak was tough, chewy & only warm."

Service

Pros:

  • "The staff were charming and not only would I recommend it I will return to enjoy fabulous themed events throughout the coming year."
  • "The staff were efficient and attentive throughout our meal."
  • "Friendly and helpful service from all staff."
  • "The staff were excellent too - very attentive and nothing was a problem."
  • "Staff excellent, food fantastic, what more could you ask for."
  • "Great service, friendly and attentive staff."
  • "The service from the staff was excellent."

Cons:

  • "Forced to go to the bar to get our own drinks."
  • "Slow service for drinks ordered and after 17 minutes had to go looking for them."
  • "Staff inattentive, 20 mins to take our order."
  • "Service was pleasant enough but not knowledgeable about the menu."
  • "Service was slow and ineffient with drinks missed off the order."
  • "Service was incredibly slow."
  • "Service was slow due to lack of staff and staff training."

Atmosphere & Location

Pros:

  • "Lovely country pub by the canal with a large dining terrace, beer garden and play area."
  • "Can't go wrong with a drink in the sun here though, one of the best in the area for that!"
  • "The pub had re-opened... looks modern, fresh and really inviting."
  • "One of the best beer gardens I've been to."
  • "What a beautiful venue in an equally beautiful rural setting."
  • "It's right by the canal with lots of outside seating for a great view of the boats!"
  • "The setting and the location is stunning and we just love it."

Cons:

  • "Then we had 8 dogs cutting through the restaurant."
  • "Since my last visit (some time ago), they have knocked down all of the outbuildings and not done anything further, so there is a feel of an abandoned building site about the place."
  • "Visited this place on Sunday at tea time a couple of weekends back. No food on offer and dog mess throughout the back garden where children's play equipment was."
  • "Destination canal side pub that does NOT allow dogs anywhere inside contrary to website."
  • "Toilets were disgusting."
  • "A terrible smell of drains/ septic tank also all evening, which from talking to other locals is a constant problem."
  • "Shame a lot of the yard outside was so untidy and looked like a building site."

Value

Pros:

  • "So you get what you pay for."
  • "Good choice of Real Ales and the food and atmosphere were very good."
  • "Prices are good."
  • "The food was top quality."
  • "The food in general was really good."
  • "The food was tasty & it made for a great night."
  • "Great food and very good priced, good selection of beers, a peaky blinders band playing, a canal to walk the dogs and a pub garden at the front and back."

Cons:

  • "We looked at the menu and were surprised at how expensive the prices were."
  • "Food ridiculously overpriced."
  • "I did think the food was overpriced but saying that it was all gorgeous and delicious."
  • "Average, overpriced food."
  • "Well presented food and very tasty however quite expensive and not much choice for vegans."
  • "Service is fantastic and in today's climate price is reasonable, although desserts on the pricier side."
  • "My only 'gripe' is that the food is a touch expensive although you can't knock it."

Management & Staff

Pros:

  • "A real family experience here. Open to everyone and run/staffed by a family."
  • "Staff were very helpful and pleasant."
  • "The young man behind the bar couldn't do enough for us."
  • "Good Food served throughout the whole event and wonderful friendly staff."
  • "Service was friendly, food was great value."
  • "Staff are very friendly and attentive."
  • "Professional and friendly staff made this a great afternoon out."

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