Address: 84, Glass House, Broadmead, Bristol BS1 3BX, United Kingdom
Phone: +441172390750
Rating: 4.0
based on 115 reviews.
Food Quality
Pros:
"Tasty and well presented meals."
"The food was nice too and presented well!"
"Very tasty food."
"Food was very tasty!!"
"The food was delicious, with goats cheese, lentils and lots of other tasty ingredients."
"Food is delicious."
"The food is delicious!"
Cons:
"Though decorative dried pasta in jars in an Italian restaurant should have given away the quality of the food before we even ordered."
"Pizza base was decent size though the coverage of the pizza with topping was inadequate."
"The food here is terrible. I had the Carbonara and it tasted like water."
"Squid rings had the consistency of rubber o-rings, clearly already cooked before they were even battered and deep fried."
"The food was bad! The tomato soup was very sour and chunky — it’s a paste, not soup."
"All three of us received pasta that was under-seasoned to the point of tasting bland, and noticeably overcooked, giving a soft mushy texture."
"Mediocre food, half of the 'hot' dishes were luke warm at best."
Service
Pros:
"Very busy, lively restaurant but staff were on the ball."
"Staff is nice and location is good."
"Such a friendly place. The staff are so happy and willing to help."
"Our waitress Gabriela was polite, attentive and very helpful in explaining the menu."
"Service at this one in particular was excellent we had a lovely server who was friendly and attentive, the food came quickly."
"Served by a gentlemen called Milan who gave brilliant service despite the place being packed to the brim."
"The waiter serving us tonight was incredibly nice and funny, bringing us all smiles."
Cons:
"Food service was slow and we had to ask a server to bring each course out."
"Service wasn't good and I've been up all night with sickness and diarrhoea."
"Service was slow despite the restaurant being fairly quiet during our visit."
"Ordered food from here from deliveroo, the driver went to the wrong location and when I rang the store the staff member laughed and said that someone else is going to get some food for free, poor service and attitude."
"shocking service, nearly 30 minutes with no drinks order taken."
"Service was very very poor, staff were on their phones and one was even eating pizza crisps out the bowl then continuing to serve others, awful hygiene!"
"We were sat for 15 mins without anyone even looking like taking our order."
Value for Money
Pros:
"Really nice place, although a bit pricy, however you definitely get what you pay for!"
"I also used my NUS card to get a 30% discount on food."
"We went on a '40% off' night, and found the food to be incredibly good value, even if it were full price."
"Absolutely amazing food, relatively well priced for the size (18in) of the pizzas."
"For 2 starters and 2 mains, one beer and a glass of wine the total cost was £26 which is eminently reasonable."
"The food was delicious and plenty and of great quality."
"Affordable too!"
Cons:
"Our bill was wrong on their first attempt. Again it took them so long to correct it."
"Good food but by our surprise bill was blotted with extra £3 charge for chicken in Caesar salad (should include chicken anyway)."
"MASSIVE RIP OFF!"
"When you pay nearly £17 for a pizza and then they’re asking for £1 for a tiny smidge of mayo dip on top I think it says it all."
"Expensive and average... Just overpriced low quality food sadly."
"High price for pretty low quality of pizza. Definitely 1/5."
"Even after using vouchers I still felt the food was overpriced."
Ambiance
Pros:
"Inside is a modern, stylish interior with a relaxed atmosphere."
"This venue has a lovely atmosphere."
"This place has great food, is filled with kind people, and has a wonderful atmosphere!"
"The vibe itself was without a doubt, amazing. Love the decor."
"The space was lively and with a lot of character."
"It's lovely, cosy, and you don't feel like you're eating at a shopping mall, at all!"
"The décor inside is nice enough."
Cons:
"Desserts were just sufficient and the restaurant is noisy."
"The whole place was freezing; so much so half of us were sat in our coats and hats most of the time!"
"The only drawback is that on a busy night in a high ceiling room, it was very very noisy, and we struggled to hear the waiter at times."