The Angel Inn Reviews Summary

Category: Pub

Address: Pontneathvaughan Rd, Glynneath, Neath SA11 5NR, United Kingdom

Phone: +441639722013

Rating: 4.4
based on 177 reviews.

Atmosphere & Decor

Pros:

  • "Cosy; warm; friendly; good food; reasonable prices."
  • "Has outdoor seating and lovely view of the valleys! Recommended πŸ’―%!"
  • "Trully magical place! Hikers Pub where time just stopped one century ago."
  • "The atmosphere is good and the pub nicely decorated with a large collection of mugs hanging from the ceiling and an old wood-fired kitchen for decoration."
  • "Cracking pub set on the foothills of the Brecon Beacons."
  • "Amazing customer service and a very friendly welcoming vibe throughout the whole of our experience."
  • "The beer garden isn't huge, but is big enough to fit many people due to the large picnic benches with umbrellas."

Cons:

  • "I sense this pub doesn’t have to wow because of its location. I’d love to say otherwise, I just can’t recommend the food."
  • "Used to be a lovely relaxed atmosphere here, but today the music was too loud and gave the atmosphere of a town pub."
  • "Service was very poor though. 5 mins to fetch a glass of water. 10 mins after the meal, no-one had asked if we'd like dessert."
  • "The ladies toilets were unlit, the locks on the cubicles did not work."
  • "Not the nicest place - grotty and dirty looking. Tables were really sticky."
  • "Car parking is an issue, it took me 20 mins to find a space half a mile away."
  • "The bench that was allocated to us by a young waitress had an ashtray full of cigarettes."

Food Quality

Pros:

  • "I had beef, which was perfectly cooked and very reasonably priced."
  • "Had curry of the day very nice meal curry banging chips just right."
  • "Absolutely beautiful food, chips were delicious."
  • "Food was outstanding atmosphere so festive."
  • "Fantastic Sunday roast, really enjoyable with loads of veg and the gravy was amazing!"
  • "The best Steak and Ale pie I’ve ever had in my life."
  • "Lovely country pub selling lovely home-cooked food."

Cons:

  • "One of the worst burgers ever ate, very poor, only meat and salad."
  • "The nut roasts were soggy and underdone, the carrots were mushy."
  • "Sea bass fishcakes were greasy and not enough fish in them."
  • "Food was very presentable visually look very nice but taste 2 stars out of 5."
  • "The steak was tasteless and hard, my partners burger was average but eadible."
  • "Extremely expensive food with poor choice especially for vegetarians."
  • "Β£19.99 for a tasteless 12oz Sirloin steak... Β£25 for a mixed grill covered in oil and dripping water from the defrosted meats."

Service & Staff

Pros:

  • "Place is really clean considering the amount of ornaments and paraphernalia around the establishment."
  • "Really polite and friendly staff, meals came quickly after ordering, very chilled out atmosphere."
  • "Staff seemed really relaxed and friendly enough."
  • "Gentleman at bar was very professional and had a lovely manner."
  • "Staff very friendly, service brilliant."
  • "The staff were so friendly and welcoming, nothing was too much trouble."
  • "Staff were very friendly and helpful, they also didn't mind the muddy boots I had on!"

Cons:

  • "Waitresses and waiters are walking past blissfully unaware of our empty drinks."
  • "Please avoid. I have just left this pub upset and have now had to report the owner to the police for disability discrimination."
  • "All in all a very disappointing experience. We will not be visiting again."
  • "We had to endure a lecture from the Landlady while we waited."
  • "Service was on the slow side."
  • "They should improve their customers service because they looked a little bit bored and not willing to give information."
  • "Extremely poor customer service from a waitress taking the order."

Value & Pricing

Pros:

  • "With 2 rounds of drinks and a main meal each it was just under Β£50."
  • "The food has been beautiful but reasonably priced and the atmosphere has been warm and welcoming."
  • "Meal was good value for money and will definitely be returning soon x."
  • "ALSO FREE PARKING for customers πŸ‘"
  • "Plenty of parking available when we went and a nice outdoor seating area had the weather been better!"
  • "Lovely staff that couldn't do enough for you led by a very elegant landlady."
  • "The food here is amazing. Highly recommend the steak and ale pie."

Cons:

  • "Food was nice but ordered and paid for our meals only to be told they don’t have any of what we ordered available."
  • "The food was very nice but it was a bit expensive to be honest."
  • "Must admit, quite pricy though but I get that's probably due to the location."
  • "Ok beer, wine, drinks and food but hideously overpriced like the rest of the restaurants in this village."
  • "I thought the food was overpriced for pub food 2 steaks and 2 kids meals with a dessert and 1 drink each almost Β£100."
  • "Only one small complaint would be the car park, which is very bumpy and can get muddy."
  • "Β£19.99 for a tasteless 12oz Sirloin steak... Β£25 for a mixed grill covered in oil and dripping water from the defrosted meats."

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