Tenpin Bristol Reviews Summary

Facilities and Entertainment

Pros:

• "As a place to go and bowl, it's fine (call that 4 star)."
• "Love going there for table tennis and to shoot a bit of pool and even play the arcade games."
• "Great selection of arcade & pub games."
• "It serves food. Has a bar and a few arcade games. Lots of bowling lanes."
• "There's a good selection of arcade games here too, plus snooker and ping-pong tables, so something for everyone?"
• "The bowling alley itself has lots of lanes (over 20) and a great atmosphere."
• "Accompanying arcade section and pool table area."

Cons:

• "the tabletennis is unfairly high priced and the arcade is small and fairly expensive."
• "Tenpin bowlin Arcade needs abit upgrade in2 the better one."
• "The availability of bowling balls was poor."
• "The arcade no longer has any of the classic games."
• "A very below average arcade place. Many of those games do not work properly."
• "The equipment in the laser area was poor."
• "Strings attached to the pins which pull them up, so not the 'real' tenpin bowling experience in my view."

Staff and Customer Service

Pros:

• "The staff were amazing throughout very attentive and just lovely."
• "staff was really helpful."
• "The staff was welcoming and they've done everything to feel ourselves good."
• "Staff very helpful. Covid guidelines in place."
• "Chole was amazing she was really helpful, made my daughters birthday party a day to remember amazing."
• "Staff were friendly and the kids loved the arcade."
• "Staff on reception was friendly and helpful."

Cons:

• "Shabby, expensive food and drinks."
• "Staff were obnoxious, loud and unhelpful also."
• "Staff (of which there aren’t enough) are undertrained and look/act incredibly worn out."
• "The male member if staff with long blonde hair was rude and looked like he really couldn't be bothered to help us."
• "Extremely rude and unhelpful staff!"
• "The staff here really lack basic customer service skills."
• "This place is run by arrogant children with no sense of customer service."

Food and Drinks

Pros:

• "The party included pizza and chips meal after with your own massive table and endless squash."
• "Veggie burger and chips tasted good."
• "Food was promptly served warm and fresh."
• "The food is surprisingly good."
• "Food was good value and good variety of arcade games, pool and table hockey to try as well."
• "We really enjoyed the bowling, reasonably priced food and drinks which were standard yummy fried American style."
• "Nice and clean place, good value for money and good food."

Cons:

• "Then ordered food burger fries and nuggets all absolutely disgusting, cold, and took forever to come."
• "Worst Pizza I have ever had."
• "Food was tasteless. Lots of sauces used. Not sure how cheeseburger and chips could go wrong. It did."
• "The burger was the worst I've ever had in my life."
• "Food it took 30minutes to arrive (was quiet) and was absolutely horrid, cold and noticeably just microwaved."
• "Ordered food But had to wait 1 1/4 hours for Chips & a Burger, which if I had to taste it, Wouldn't of have it a one out of 10."
• "The food was poor, cold chips and we ordered drinks online for our lane and waited 15 mins before going to the bar to find out what was taking so long."

Atmosphere and Cleanliness

Pros:

• "Always a good atmosphere about the place regardless of how many times the chain changes hands."
• "It seemed fairly clean for a busy Saturday evening."
• "Toilets are clean."
• "All equipment sanitised before and after each set of customers."
• "Nice place to have fun, definitely recommend for families/friends/couples, has a big big bowling area and nice food as well."
• "Clean toilets."

Cons:

• "Since being refurbished, it’s so sad to see this place decline so rapidly."
• "Seems they have removed space between the booths."
• "The lane (and the bowling area in general) was not clean with food trudged into the floor."
• "Despite the makeover the place is filthy."
• "The floor round the bar was sticky which was a bit nasty."
• "Generally the place was pretty filthy and just about every game in the arcade was broken."
• "Ventured into the vilest dirtiest ever disabled toilet."

Pricing and Value

Pros:

• "Group of 20. Bowling + food + drinks. Reasonably priced, good way to have a laugh for a few hours."
• "Tenpin is a good bowling experience and has a few days (Tuesday, Thursday, and Friday) with very fair prices."
• "Prices for drinks and food were good."
• "2 stars purely for a half decent offer (£10 for 2 games and a small burger meal)."
• "Only ever gone when it's dead quiet, but the staff are helpful and prices are good when you make use of the deals they offer."
• "The Sunday Special of x3 games for £9 is good value for money."
• "With 50% off this and bowling its a deal not to be missed."

Cons:

• "Very expensive especially for children."
• "Not too mention everything is overpriced."
• "Their kids party experience is very poor though (2 star or lower), not good value for money and not at all well organised."
• "Tenpin Bristol I would say are a bit overpriced on a standard day."
• "The bowling balls were shared between us and another group which wasn't great either in COVID times."
• "It was expensive and so were the drinks."
• "Foods pretty bad but it is cheap."