Highwayman Reviews Summary

Staff and Service

Pros:

• "Staff are very pleasant Caroline looked after us she really went out of her way to help."
• "The staff were really nice, friendly and polite."
• "The staff were very friendly and helpful."
• "Your staff can't do enough to help."
• "The staff was very courteous and polite."
• "Staff excellent very friendly."
• "The server was so friendly and welcoming."

Cons:

• "Had to chase up our order twice."
• "Sunday lunchtime was very busy and service was a bit slow."
• "Every time the waiters came past me, my food was either smacked in my face by them knocking into me."
• "The worst thing was as we were leaving a member of the staff physically tried to move a member of our party who mobilises with sticks."
• "Shocking from start to finish, cutlery was dirty staff not the best lack of empathy and standards even in appearance."
• "Husband's order was wrong."
• "No help with the kids, no offer of a highchair etc."

Food Quality

Pros:

• "I loved it here. I came on a Sunday to celebrate a birthday and the Sunday carvery was on, the food was excellent and you get what you pay for."
• "I thoroughly enjoyed my food."
• "Food was lovely and place was very clean."
• "Food and drink was excellent and good value for money."
• "The food was delicious."
• "The food was really lovely and was quick coming even though it was very busy."
• "Excellent food, two of the meals were steaks which were as good as we've had in a long time and cooked to perfection."

Cons:

• "Watery steak and ale pie (which wasn't technically even a pie as it was simply a stew with a puff pastry hat!!), pitiful pizza, the world's smallest meatballs."
• "The meal didn't look anything like the menus or as advertised on the website."
• "Ordered a fish finger sandwich was cheap quality and burnt, dry unbuttered bread and cold chips did not eat got a refunded terrible would not come back or recommend!!"
• "Food was awful, literally all of it, burgers tasted like plastic and not a hint of beef in there, steak was dry and tasteless."
• "All the food came out lukewarm, the broccoli on the roast dinners came out uncooked you couldn't get your knife down the stalk to cut them up."
• "The food is questionable."
• "The salads were horrible there is more life in a dead rabbit that they found it by the burgers were so greasy the desert was horrible."

Atmosphere and Cleanliness

Pros:

• "The bars were well furnished and the toilets were in excellent condition and very clean."
• "However, this seems like a traditional place for local families to eat out."
• "They have a park for kids outside so after eating we enjoyed a drink in the massive beer garden while the kids played."
• "It's a family friendly place."
• "The garden is very pleasant to sit in."
• "Good size dining area plus outside tables and children's play area."
• "The inside of the pub including the toilets were clean and tidy."

Cons:

• "Took over 20mins for the alternative option to arrive."
• "When it arrived it was disappointedly small."
• "So they have a park you can go on, which is ok. But not suitable for children under 10 due to the height of it all."
• "As for atmosphere a neighbouring table quite happy to let the kids run about one of them through a ball and it bounced off both our plates, very disappointing."
• "We got there at 10pm only to find that they had decided to close already."
• "There was urine all over the floor. And this is at 6:30pm on a Tuesday. Absolutely vile."
• "Visited on Saturday, there was dog poo by the tables closest to the park."