The Grandstand Beefeater Reviews Summary

Staff Service

Pros:

• "Staff were smart patient and very polite."
• "The waiting staff are attentive and polite."
• "They need more staff like Emily!"
• "Staff are friendly and attentive."
• "Friendly service, and a lovely relaxed atmosphere."
• "Service was excellent and food was very reasonably priced and cooked to a good standard."
• "Served quickly by friendly staff and the food was good."

Cons:

• "Poor quality of staff and no care."
• "Absolutely shocking service, every breakfast order wrong, no tea bags or sugar, impossible to get a refill on juice, all the servers seem to not really know what is going on."
• "Food was good, service was poor, only one waitress had any form of service skills and a lovely personality, the other was abrupt, with no people skills at all."
• "Service very poor. Walked into beefeater all staff stood and stared, didn't come over to help."
• "Staff doing their own thing, still noisy screaming babies."
• "Service was slow although it was a race evening so explains why, the waitresses were still pleasant and friendly even under the stress as there was only 2 of them."
• "Man on reception was grumpy and clueless, our waitress was good but over stretched."

Food Quality

Pros:

• "The food was amazing as always."
• "Food was beautiful and the service was amazing."
• "The food from the daytime menu was very reasonable though."
• "Food was delicious, steak cooked just right."
• "Food tasted great with lots of sauce choices pancakes where out of this world."
• "Lovely meal (steak sandwich and fish and chips), very good prices and pleasant service."
• "The meal was over all very nice, well cooked meat with lots of flavour."

Cons:

• "The food was luke warm and barely edible."
• "1hr wait for food which was cold."
• "However, the food is not very well cooked. Eggs and bacon undercooked and the sausage and hash browns overcooked."
• "The sausages were burnt, tomato was undercooked, bacon was greasy and the hash browns were over cooked as well."
• "Chips still hard in the middle not just once 3 times, then fish was cold and soggy at the end of it."
• "Personally would not come back again, food is of poor standard, my partner was supposed to of had lobster in her burger and struggled to find the tiniest bit of it."
• "The food was very bland, sauces were left under a heat lamp where a nice film had been created on top of it."

Cleanliness & Atmosphere

Pros:

• "Toilets were quite a long way away and up a lot of stairs, but they were clean."
• "Great value big breakfast, with an array of choices to suit both vegetarians and non vegetarians."
• "The restaurant itself is really nice, it's well presented and plenty of menu choice."
• "The toilets were really clean."
• "Everything was spotlessly clean."
• "Good venue for a quiet meal. Food good although the rare steak while delicious, was not the medium-rare I asked for."
• "A Nice place For a Catch up Brunch 🍴 at Grandstand Beefeater, A pleasant Atmosphere and Good Service, All Social Distancing in Place."

Cons:

• "The place is filthy chairs are vile and lights up to the toilets aren’t working."
• "The place felt tired and neglected."
• "The restaurant only had a few tables of people in but we stood for ages to be seated. No background music so atmosphere was not there."
• "I lifted 3 plates before I could find a clean one. 7 spoons before I could find a clean one!!"
• "Seating needs deep clean in bar area."
• "Stairs up to toilet where worn and dirty."
• "I was also unimpressed with the cleanliness of the restaurant as dirty plates and glasses were left on the sides between the seating for some time."