Thorp Perrow - Arboretum and Bird of Prey & Mammal Centre Reviews Summary

Visitor Experience

Pros:

• "Lovely place for a weekend walk and very dog friendly."
• "Wonderful place for a family visit."
• "Visited here on an autumn day and thoroughly enjoyed it. Beautiful scenery especially with the changing colours of autumn."
• "The seasonal trails and events are particularly enjoyable, and our recent visit to see Santa was easily better than any we have done elsewhere."
• "Fantastic. We enjoyed our visit so much that we bought a season pass so that we can go back again and again."
• "The whole family had great day, and all for a reasonable price."
• "An absolutely lovely place to visit, very peaceful with loads of walks. Definitely worth a visit if you're in North Yorkshire."

Cons:

• "Raining on arrival but had to leave with our wheelchair bound guest because the only covered area was completely full with other visitors also sheltering from the rain."
• "Terrible. Refund of our entrance money was refused."
• "Very busy and smaller than expected."
• "The only Reason it didn’t get 5 stars was the fact I felt it was over booked."
• "It is costly day out for what it is."
• "The only criticism I have is there's not adequate sign posts. I ended up going round in circles!"
• "The Aviary looked incredibly sad to us with tiny cages."

Facilities & Accessibility

Pros:

• "Cafe was really nice, value for money."
• "Wheelchair/buggy friendly."
• "You can use the cafe without paying entry to the park, which is what we did."
• "Parking is free and toilets are available to use."
• "A free map of the estate is provided."
• "There is a safe place to lock your bicycles up."
• "Plenty of parking and easy to find too."

Cons:

• "Unfortunately not much of a staff presence in the animal or bird of prey areas although it was a bit wet and windy on the day I visited."
• "The only downside was the wait time for hot food."
• "It was half term which appeared to be an excuse for only providing a takeaway service in the main cafe."
• "The floor & table tops were covered in food bits & general detritus which the staff seemed unable to keep under control."
• "Downside is the café - expensive and very disappointing food and drink."
• "Cafe was really busy with empty pots and filthy floor covered in food so we didn’t stay."
• "There was only 1 toilet available to use on our visit which caused a very long queue."

Staff & Service

Pros:

• "The handler was friendly and approachable."
• "Staff were really helpful and friendly."
• "The crew working with the birds of prey were brilliant, very knowledgeable."
• "Staff were so down to earth and friendly."
• "The staff and displays were amazing and entertaining for adults and children alike."
• "The staff were all lovely and friendly."
• "Very friendly staff, and excellent good value food in the tea rooms."