Address: 87 Low Petergate, York, YO1 7HY, United Kingdom
Phone: +441904236444
Rating: 4.3
based on 221 reviews.
Food Quality and Menu Options
Pros:
"Ordered a vegetarian penne ala Norma pasta that was served with loads of salad and cheese. And I really loved the taste."
"The gluten free pasta was delicious and very filling, and the mocktails are great value."
"Would highly recommend the chicken and mushroom penne!"
"The food were delicious, especially the pasta and risotto, and you cannot miss the brownies."
"The atmosphere was really nice and the food was lovely!"
"Good tasty Italian cuisine. Well presented and a great flavour in pleasant surroundings."
"Omg very best pasta I ever had all 4 meals were amazing really helpful staff love it will visit again."
"They had a great menu with gluten free items marked!"
Cons:
"The carbonate with chicken portion was for a child, not an adult. There was about 4 small pieces of chicken in the whole portion."
"The child pepperoni pizza has spicy chorizo on...NOT APPROPRIATE for children."
"Most of the food was luke warm and not served hot."
"The pizza was ok, but in an almost empty restaurant it took them 30 minutes to make a 'Eton mess sundae'."
"Peri peri chicken pasta was extremely spicy even for a person who can deal with spicy food. The risotto was horrible, super salty."
"The portion sizes are unusually small...not worth the price!"
"The pizza was far too salty."
"Just had one of the worst pizza in my life, the dough was raw and impossible to chew, you can taste nothing but saltiness on that pizza."
Service and Staff Attitude
Pros:
"We just walked in without prior reservation and were seated very quickly."
"Had an absolutely lovely lunch here today! The servers were all really nice and just the right amount of attentive."
"Incredible service, very friendly and very fast."
"Sabina is the best waitress you could ask for! Everyone was wonderful and attentive but Sabina particularly went above and beyond."
"Staff friendly, service quick although at the time we went in not busy."
"Absolutely fantastic restaurant. My family & I dined here for lunch on 10/04/23. The staff were very friendly & really attentive."
"We were celebrating our Wraf reunion at this place....with a group of 10 in our senior years. Most of food was very good...The serving staff were the best about the venue."
"Absolutely delightful visit! Staff were super friendly and we were seated quickly after arriving."
Cons:
"Impatient stuff and subtly racist. When I didn't hear what she said and asked 'sorry?', she smiled and turned away."
"Service was slow and server kept changing. my rib eye steak wasn't great very chewy and fatty and we kept on having to flag down waitresses for more drinks etc."
"Service was OK but incredibly slow. We arrived at 645pm, ordered soon after arrival and only got our main meal at 8pm."
"Food was hot and fresh but slow service. Restaurant was empty when we arrived so we ordered in good time, but as it got busier the service, while friendly, got slower and slower."
"Waitress informed me that lasagne is oven cooked, very misleading staff, lasagne was microwaved, I arrived at 6.40pm for dinner by 6.45pm my lasagne was ready, it would be impossible for a oven cooked lasagne to be ready within 5 minutes!"
"Service was terrible without actually been rude. Very long wait between courses and when each course did come, not everyone's meal was brought out together."
"Awful service from the moment I arrived with my mother. We were left waiting at the entrance to be acknowledged by staff."
"Terrible! Nearly died of thirst waiting for them to take our order."