Il Paradiso Del Cibo Reviews Summary

Food Quality

Pros:

• "Incredible, authentic Italian food. Best I've had outside of Italy at any price."
• "Tagliatelle was superb and the seafood risotto outstanding."
• "Food is fresh, high quality ingredients and has never disappointed us regardless of what we ordered."
• "The pizzas here are sublime, absolutely delicious."
• "The seafood is fresh and delicate, his pasta is perfectly cooked, his pizza is made in an authentic wood fired oven."
• "Absolutely obsessed with the burrata pizza, with what I would argue is the best marinara sauce in York."
• "Quite possibly the best Italian meal we've ever had. Tortolloni with monkfish was sublime."

Cons:

• "The food was not worth the money the taste and quality was awful."
• "Food not freshly cooked because couldn't separate the peppers which I have a reaction to."
• "Food wasn't absolutely worth the price we paid, and it didn't seem fresh neither."
• "The food was fine at best, we had spaghetti bolognese and risotto al funghi."
• "The mushroom risotto was not creamy as it should, it was just like a paella."
• "Served us a burnt crust soggy pizza."
• "The food, which we had high expectations for, was below average."

Service

Pros:

• "The staff is so friendly and nice!"
• "The service was wonderful."
• "One of the best Italian restaurants here in York, and all the staff are Italian, and they were very friendly."
• "The staff are friendly and you feel like family even though you are strangers."
• "The owner/head chef took the time to visit every table."
• "The staff were quite stretched but so friendly when they came over."
• "The staff handled the amount of customers amazingly, with efficient but attentive service."

Cons:

• "And as Last thing, no card payments..like really? We are in 2019 and still not able to use a card to pay a bill?"
• "Service was poor from one of the waiters."
• "Amazing food but the staff are so rude, the starter came after our main was arrived."
• "Rather arrogant waiter who was quite off hand and sarcastic."
• "The service staff seemed extremely preoccupied with not a lot and had no time for us even though the place was empty."
• "The service was a bit impersonal, almost what you would experience in a fast food establishment."
• "The waitress we had wasn't the most politest to say the least."

Ambiance

Pros:

• "The restaurant itself is uniquely and well decorated giving it a homely feel."
• "The decor, like the restaurant, is rustic and busy."
• "Excellent atmosphere."
• "There's such a lovely vibe about the place."
• "Cosy atmosphere and friendly service."
• "The atmosphere was electric...The food was amazing..The staff couldn't do enough for you."
• "If you like great food and good service in clean, cosy, relaxed and authentic surroundings it's a very good option."

Cons:

• "3 of us, all adults, were squashed into an alcove and on to a table that maybe would have accommodated 2."
• "The place was very crammed with customers bumping into each other if you try to move."
• "Our seating area was dominated by a group of around 10-15 flies just hovering around above our heads."
• "Loud and lively it feels like eating in a noisy kitchen."
• "The general environment was noisy and chaotic."
• "The chairs are plastic and the tables wonky but also positioned so that the staff bump into you every time they pass."
• "Also very cold because air conditioning was blowing straight on to me."

Value

Pros:

• "For a three course meal and a bottle of Prosecco for two it cost us £60 and I’d be amazed if you can find anywhere better for that price."
• "Such a lovely little gem of a place with authentic Italian food that is unpretentious and good value for money."
• "Excellent value for money."
• "The specials are amazing, a diverse range that's almost as extensive as the menu."
• "Great food, very nice wine (especially the red!), and fantastic service."
• "The final bill, VERY reasonable."
• "Food is amazing, freshly cooked and well presented."

Cons:

• "The food was not worth the money the taste and quality was awful."
• "Food wasn't absolutely worth the price we paid, and it didn't seem fresh neither."
• "The bill was unbelievably ridiculous for the quality."
• "Hardly worth £9.50, should have just gone to Pizza Hut."
• "Only cash is accepted. This is not well signposted to the street."
• "Eventually u charged us double the price and we didn't notice until we left."
• "Poor effort, although we had booked a table we were shoved in a corner on a table for 4, we were 3 and it was tight."

Payment Options

Pros:

• "Thankfully we were able to pay by bank transfer."
• "They don’t accept card payments, only cash, PayPal and bank transfer, this is for information only and not a criticism."
• "Though they don't take card payment there are alternative options available and a cash machine not too far up the road either direction."
• "They don't take debit cards (all I had) but I just paid by bank transfer which was easy enough."

Cons:

• "And as Last thing, no card payments..like really? We are in 2019 and still not able to use a card to pay a bill?"
• "They only accept cash or bank transfer which is very unusual."
• "The worst part was that they didn't accept card payments."
• "They don't accept credit cards which is really frustrating when you are on travel."
• "We were taken by surprise when we came to pay the bill only to be informed that they only took cash."
• "Only thing to note is payment method is bank transfer, PayPal or cash."
• "Watch out though - they don't take cards, so go to the ATM on your way there."