San Carlo Flying Pizza - Leeds Reviews Summary

Food Quality

Pros:

• "The food was excellent here, probably the best Italian restaurant in Leeds."
• "Delicious garlic seal."
• "The food is always delicious."
• "The food was beautiful, fresh ingredients, traditional Italian."
• "Italian at it's best! The food is delightful and fresh."
• "The lobster stuffed ravioli was so tasty."
• "Delicious fish risotto."

Cons:

• "If you like dull, bland, tasteless and overpriced food this is the place for you."
• "Our dishes generally lacked flavour."
• "The food was a easy 4 out of 10 for me. Under seasoned."
• "All food was pretty tasteless, plain boiled veg, what looked like wedges for potatoes."
• "The pizza wasn't great it tasted quite bland and the egg in the middle was raw."
• "Everyone's food was bland very very bland."
• "The prawns were extremely salty and the gnocchi were uncooked in the middle and burnt on the outside."

Service

Pros:

• "Staff was friendly and helpful, everything served quickly and waiters were attentive."
• "The service was excellent and attentive."
• "The waiter managed to seat us despite no reservation."
• "Polite and attentive service."
• "Waiters are very polite & helpful. Especially the young guys who were serving us."
• "The service throughout from all the staff was faultless."
• "Service is great, friendly staff."

Cons:

• "Service was rude and hostile."
• "Service was pretty poor."
• "Really poor experience last night at the Flying Pizza. Slow service, cold steak & dirty plates."
• "Terrible service provided on NYE. Spoiled our entire evening so left mid main course to go home and celebrate."
• "Poor service, non attentive waiters, we had to ask repeatedly for table water, cramped seating with the table booked not being sufficient enough for 4 people."
• "Our table felt ignored by the serving staff."
• "Service was very slow and not the treat we were expecting."

Price

Pros:

• "The food is reasonably priced considering the high quality of ingredients."
• "Very reasonably priced too."
• "Prices were reasonable."
• "Great value lunchtime menu 2 courses @£12.95."
• "Really good quality food. The items we chose were great value."

Cons:

• "Very overpriced £4.20 portion of peas £4.30 portion of new potatoes sufficient for one person."
• "These guys are charging London prices for mediocre food and service."
• "It's expensive & first time was worth every penny but after this experience we won't be back."
• "⚠️ ⚠️ warning They add a 10% service charge without you asking for it."
• "Food was overpriced."
• "Good but fairly expensive."
• "Over £12 for 4 small prawns absolutely over cooked."

Atmosphere

Pros:

• "The ambience and atmosphere were fantastic."
• "It's a lovely place, finely decorated and the staff are friendly."
• "Great atmosphere, fantastic service and good food all round."
• "The restaurant has a great sophisticated atmosphere, the outside area is airy and beautifully decorated."
• "The place was buzzing."
• "Came here with my family for a graduation meal the atmosphere was great within the environment with great quality food especially the seafood!"

Cons:

• "The restaurant was crowded and fairly noisy as we were dining rather late around 9.30p.m."
• "Atmosphere, loud! Be prepared to shout across the dinner table to hear one another."
• "The atmosphere can only be described as ‘edgy’ but not in a friendly way."

Management

Pros:

• "The food order was taken in a sleek manner, Roberto the general manager is an absolutely gem very professional and attentive."
• "General Manager was so lovely coming around talking to guests."

Cons:

• "Horrible management belittling and intimidating me into paying £50 for a horrible service and cold food that we didn’t eat."
• "Management are an absolute disgrace with shocking attitude & very rude."
• "For such an established brand to be once so well regarded in the hospitality and catering industry, to receiving this level of service is appalling."
• "Service was absolutely diabolical, we were sat next to the till where the waiters came to get bills, spare glasses, spare cutlery etc, and not one did any of them ask if we were ready to order."
• "We have been going to the Flying Pizza for 30 years... but what we weren't prepared for was the shocking customer service."