Castlepoint Shopping Centre Reviews Summary

Shop Layout and Variety

Pros:

• "There is plenty of shops to browse through and also parking spaces so really like coming back for the spacious area, efficient way of getting and doing some shopping."
• "A very spacious shopping precinct, comprised of a plethora of established retail chains, including Boots, Sainsbury's and M&S."
• "All the shops are on one level so it's ideal for disabled people."
• "Great place for shopping, lots of diverse stores where you can find almost everything you need."
• "Big shopping centre with tkmaxx boots Asda Sainsbury's superdrug Costa clarcks shoes w h Smith jd next h&m marks and Spencer and b&q and much more very good place for shopping with many places to eat with a huge car park."
• "Good selection of shops. All the ones that used to be in Bournemouth town centre."
• "Nice selection of shops and can usually get everything you need in one place."

Cons:

• "The layout of the shops could also have been laid out better, as it is essentially an extended 'U'."
• "Would be nice if there was a wider range of stores."
• "The shops aren't anything special, the building repairs taking far longer than putting up the original centre and it's still going on!"
• "There's not many shops left that are not a supermarket."
• "Ok. Not great selection of shops but handy for us as nearby."
• "The smaller shopping centre in Mallard Road is more varied."
• "For whats boasted as the largest shopping park in the uk there is not much there."

Parking

Pros:

• "Parking was not a problem though even though it is near Xmas."
• "But the car park is free and if you get there early enough you can park under cover."
• "Great free parking with a great number of disabled parking."
• "Like all shopping centres there are currently some empty stores but as parking is free and the shops are all in close proximity to each other it remains a good shopping centre to go to."
• "Parking is free with plenty of spaces."
• "Car parking was free and plentiful."
• "Parking is totally FREE and the parking bays are comfortably wide so no squeezing into ridiculously narrow parking spots."

Cons:

• "The car park is a joke. Upper level is nearly always full and the lower level is a building site."
• "The whole place us busy and the parking is a maze."
• "Parking is a PITA here. There is no access to over half of the total spaces on the upper deck."
• "They are doing reconstruction work and half of the parking is closed off and can be difficult at times to find a parking space."
• "The parking repairs have been going on 4 quite some time. Currently, there are barriers in between the shops."
• "Parking is a nightmare!!! It takes half hour to find a space.. if you stay over by just 12 minutes you get a parking ticket."
• "Due to the ongoing car park works be prepared for a long wait when trying to find a space and even longer when trying to exit the site."

Customer Experience

Pros:

• "The shopping centre is very good. Excellent service in Boots and M&S."
• "It is practical and a useful shopping centre. It is a work in progress, slowly improving."
• "Generally clean and friendly with helpful staff."
• "The management are lovely, the shops are great and there’s still parking for everyone."
• "Great shopping and coffee shops along with food shopping and B & Q."
• "A reasonably good shopping centre on the outskirts of Bournemouth."
• "Good selection of quality goods and food."

Cons:

• "My experience at Castlepoint Shopping Centre was fairly disappointing."
• "The design of the gallery does not shelter the customers. On winter you constantly go from the warmth of the stores to the coldness of the outside."
• "Under ground dark dirty workmen netting dust and the list goes on i did not see any signs to say 4 hours."
• "Be warned. over 4 hours parking u get an expensive fine. Very bad for promoting business."
• "Could do with better eateries though."
• "Food is not always laid out in a logical way and you can search and search."
• "Nowhere to sit, nowhere to wee, no trees, no coffee and parking limited by building works."