Morrisons Reviews Summary

Store Layout and Stock

Pros:

• "Always neat and well stocked, I've found shopping here very convenient."
• "Morrisons do have some really good deals occasionally plus a great range of GF products at reasonable prices."
• "We love doing our weekly shop at Aylesbury Morrisons. There is a vast range of fresh vegetables and fruit always available."
• "There is an in house bakery which produces a good supply of bread and pastries and there is a wide range of meat, groceries and frozen products."
• "It has excellent fish counter where we buy all our fish and the fruit and groceries always look fresh and appetizing."
• "Love shopping at Morrisons, the food in their market street is very good."
• "One of the most striking aspects of the Morrison store in Aylesbury is its extensive selection of products."

Cons:

• "Morrison's has recently undergone a refit but change is not always for the better I am an average height male and with the new shelves so high I have difficulty reaching the stock on them especially if it is at the back of the shelf."
• "Easy to park and check out, the store is a bit of a mess though, things everywhere and lots of things either not priced or in the wrong place."
• "The recent refurbishment was a joke and the store is more disorganised than ever with things hidden away in inconsistent places."
• "Alot of the shelves were empty."
• "The layout of the store is a bit confusing, however, especially with the frozen section in the middle, rather than at the end."
• "Been here quite often; cleanliness and hygiene needs to be looked at."
• "The store still looks very tired and run down compared to some other locations."

Customer Service

Pros:

• "The employees are notably friendly and helpful, making customers feel valued and attended to."
• "Friendly helpful staff risking their lives so we can get food."
• "Staff is lovely, ample parking and store is nice and tidy."
• "Great staff, and always plenty of tills up and running, so checkout queues are never that bad."
• "Staff are always helpful. Thumbs up from us."
• "I particularly enjoy lunch in the café-good food at amazing prices and the staff are kind and helpful."
• "The man on the self checkouts was so helpful."

Cons:

• "The staff their are incredibly rude towards disabled people."
• "If you need a shopping trolley for a wheelchair user do NOT use the Morrisons in Aylesbury."
• "Staff that haven't got a clue what they are doing."
• "Rude staff. Asked a member of staff where the tinned pineapple was. To be told I don't know and the member of staff walked away."
• "Some of the staff are unbelievably lazy and discuss their personal health issues for everyone to hear."
• "The bloke behind the fresh fish counter was miserable as sin."
• "The thing that lets it down is the staff."

Café and Food Quality

Pros:

• "The in-store café offers a pleasant and relaxing space to enjoy a coffee or a meal."
• "Has a great veggie/ vegan selection."
• "Good value for money on meat here."
• "Great place to shop. I love market street, especially the pies/bread etc."
• "Has a cafe on site which serves breakfasts and lunches."
• "Had my breakfast there, lady who served me was very polite an offered me a free refill."
• "Had a great breakfast here 6/7/23 just as the cafe was opening 8.00am, friendly and chatty staff, the meal was a full English to be honest it was very good."