The Range, Sheffield Reviews Summary

Product Range and Selection

Pros:

• "Absolutely something for everyone of any age."
• "Sells most household goods, curtains, bedding, paint, decor etc."
• "A huge selection of household goods from plates to sofas."
• "Great selection, good prices, for quality, named brands."

Cons:

• "However, I feel the additional of Iceland is/was unnecessary."
• "This store displays christmas products which helps with purchases."
• "Everything you can ever possibly need in here. Its a right Alladin's cave!"
• "Massive department type store with a huge range of stuff."

Staff and Customer Service

Pros:

• "Staff were helpful and efficient when needed."
• "Staff are friendly, helpful and professional who will go out their way to ensure you find what you need."
• "Staff friendly and helpful .everything tidy."
• "Would like to say a big thank you to the garden assistant who helped my husband today."

Cons:

• "Staff were rude, disrespectful and totally untrained in any sort of customer service."
• "Rude manager (which I kindly spoke to regarding a broken shelf which my daughter had snagged her top on)."
• "Unfortunately I was harrased by a lady on entrance."
• "Awful customer service. My 4 month old baby threw up some milk, i didn't have any baby wipes on me so decided to let 'customer service' know."

Cleanliness and Store Layout

Pros:

• "Store was kept in a generally clean and tidy state."
• "Quite a large store seemed clean and uncluttered."
• "The store was clean and tidy."
• "This store is brilliant, staff friendly and helpful. Everything tidy."

Cons:

• "The state of girls toilets is disgusting."
• "Messy, pallets on floor trying to restock massively around shoppers."
• "Visited for some photo albums but was very disappointed as the whole store felt like a jumble sale."
• "Entrance was very dirty with litter and leaves all over."

Cafe and In-Store Amenities

Pros:

• "Also love the cafe very good prices nice menu for children and adults."
• "It has a Iceland bit and also a cafe."
• "They have a nice cafe if you wanna take a break and the customer toilets are always clean."
• "Excellent shop. They have massive range of craft, homewares etc. Best of all is coffee shop at the back."

Cons:

• "Range is a lovely store but its vile that the shop is open to customers till 9pm but toilets close at 4pm!"
• "This is not for the store but for the cafe in the store. Please save yourself money and do not go here."
• "As always a good selection of items but sorry the cafe is awful - every table had uneaten food left on plates."
• "Two visits in 2 years, decided to try coffee shop. Cappucinos and lattes have FROTH. Both times disgusting strong coffee."