Wongs Jewellers Reviews Summary

Category: Jeweler

Address: UNITS 1, 3 & 4 Chicago Buildings, Whitechapel, Stanley St, Liverpool L1 6DS, United Kingdom

Phone: +441512361552

Rating: 4.9
based on 225 reviews.

Customer Service

Pros:

  • "Jenny was absolutely amazing and really helped me when looking for an engagement ring."
  • "Our experience at Wongs to purchase an engagement ring was fantastic."
  • "Fantastic service from Jenny and the team."
  • "The genuine enthusiasm from each member of staff to help you create/buy something special is felt from the moment you walk through the door."
  • "Absolutely faultless service yet again from Wongs."
  • "The staff really are invested in helping you find the perfect ring and I felt really valued."
  • "Jennifer at Wong's Jewellers made the whole process of buying an engagement ring an absolute breeze."
  • "Incredible service from Zara at Wongs in helping me pick out an engagement ring."

Cons:

  • "My wife recently had her diamond engagement ring reset at another well-known jewellers."
  • "This store unfortunately ruined my wife's engagement ring."

Quality of Products

Pros:

  • "Jenny Craig designed two rings and a bespoke pendant for me and I am delighted with all of them."
  • "The jewellery I have purchased is always complemented on how stunning it looks."
  • "My experience with Wongs and Sara Cartledge have been exceptional."
  • "Couldn't recommend Wongs more! Jenny has helped design my engagement ring and now our wedding rings."
  • "Jenny helped us choose our wedding rings and was so patient with us and showed us lots of different styles."
  • "I purchased my partner’s engagement ring at Wongs and it was such a brilliant, easy process."
  • "I can't say enough good things about Jennifer at Wong's Jewellers!"
  • "My experience dealing with Wongs and Tracey in particular was fantastic."

Cons:

  • "My wife recently had her diamond engagement ring reset at another well known jewellers."
  • "This store unfortunately ruined my wife's engagement ring."

Customization and Personalization

Pros:

  • "Helped me design an engagement ring, going through a variety of designs to make a bespoke ring."
  • "Within 30 minutes of my consultation with Sara she had realized my dream and my bespoke ring started to take shape."
  • "Jenny Craig designed two rings and a bespoke pendant for me and I am delighted with all of them."
  • "Having bought a bespoke engagement ring and wedding bands, I ordered a bespoke chain and pendant for my fiancé."
  • "Jenny helped us choose our wedding rings and was so patient with us and showed us lots of different styles."
  • "Daisy helped us set up a ‘made to order’ design that perfectly suited what we were after."
  • "Been to Wongs today and picked up my new wedding band which we had remodelled from my old wedding ring."
  • "Had the most amazing experience at Wongs picking out an engagement ring."

Cons:

  • "This store unfortunately ruined my wife's engagement ring."
  • "My wife recently had her diamond engagement ring reset at another well known jewellers."

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