Address: 5 Museum St, York, YO1 7DT, United Kingdom
Phone: +441904647420
Rating: 4.8
based on 303 reviews.
Food Quality
Pros:
"The full English is tasty."
"Absolutely fantastic breakfast! Probably the nicest I've had in york yet!"
"The food is exceptional and really tasty."
"Pancakes yummy, sandwiches yummy."
"The meals are perfect cooked and presented, also vegan options are available here."
"Absolutely beautiful, my wife had Pancake stack with fruit compote which was also delicious."
"The food is exceptional and the atmosphere of the place is wonderful."
Cons:
"Grabbed two coffees from here on our way to the Museum Gardens. Ordered a double espresso and an Americano( they ran out of filter coffee). Both were highly acidic and almost acrid in taste."
"Hot chocolates were amazing your typical brunch place but I would say very overly priced food was nice but for the price ur paying could of been better."
"The blondie brownie was in our opinion too sweet so perhaps another dessert would have suited me better."
"The pancakes themselves were nice and fluffy although I am unsure on what they were cooked in as they had a greasy feel to them."
"Brilliant Instagram worthy food shame about the quality, god knows what the breakfast is all about I'd rather a greasy spoon breakfast any day."
"The breakfast was overpriced and there was nothing special about it."
"The pancakes were absolutely delicious, the mascarpone is a game changer, however it would have been nice to have more compote or honey or some sort of liquid because without it they felt a bit dry."
Service
Pros:
"The staff and owner deserve a medal."
"Very friendly staff and damn good coffee as well."
"Service was attentive and friendly."
"Staff were able to provide a table for 3 of us on short notice despite the cafe being full."
"Staff were friendly and attentive, and the food and drinks arrived quickly."
"Service was excellent, attentive and sincere."
"Staff are attentive, quick and very polite."
Cons:
"Service at the time wasn't perfect due to it being hectic."
"The service wasn't great they have a menu but there's also a board but you can't see it properly due to it being full."
"Very poor experience 😔 we were told there was an 45min-1hr queue... we didn't mind the wait and passed on our details and went for a walk along the river, we came back 30mins later BUT were told that because we left we'd have to queue again."
"The service felt relatively slow as well."
"Rude customer service - my baby daughter touched a spoon whilst I was paying and the woman just snatched it off her!"
"Stuck-up staff member didn't seem to care about my experience at the café."
"I find the staff can be a little rude/abrasive which lets it down."
Atmosphere
Pros:
"The place is small and cozy, with light bulbs in glasspots hanging from the ceiling."
"The atmosphere was also happy and chilled."
"Lovely place sit in, cosy and good atmosphere."
"The atmosphere inside was buzzing yet welcoming, with every staff member moving with purpose and a smile."
"A quirky place with a very inviting atmosphere!"
"Calm atmosphere even when busy and staff are friendly and welcoming."
"A lovely atmosphere, and the cake selection were incredible!"
Cons:
"There seems to be a queue always to get in and space is limited inside, so can be a little tight around the tables."
"It got a little busy as we finished, and they began packing people in a little too tight for a country with no handle on the pandemic."
"It was very busy, so had to queue for 35 minutes, which was okay. Is a small intimate space, during covid, so packed!"
"The atmosphere is cosy however the noise levels can get quite high."
"The only downside to our visit was the bathroom. Had obviously been well used during a busy Saturday rush and had not been kept on top of."
"Its a bit of a wait to get in, and not much fun if it's raining."
"The atmosphere could be improved with some speakers, such that the music they play can be heard all over the cafe instead of only at the counter."
Value
Pros:
"Three cheese, Leek and Red Onion toastie was great, at £9 the price was a tiny bit steep, but ultimately well worth it."
"It’s a little on the pricey side but the quality of the offering is well worth the additional spend."
"I thought it was a little pricey at first but after tasting, it's well worth the price!"
"Reasonably priced for the quality of food you get."
"The Quiche on the other hand was incredibly tasty, at a very moderate price."
"With very happy friendly staff there's no reason to not wholeheartedly recommend."
"The best flat white I’ve ever had in any cafe."
Cons:
"Hot chocolates were amazing your typical brunch place but I would say very overly priced food was nice but for the price ur paying could of been better."
"The breakfast was overpriced and there was nothing special about it."
"The prices are SO overpriced, I ordered 2 drinks to take away and it came to £8."
"everything is so expensive now, it can be gutting paying for an experience to treat yourself that you can hardly afford when it turns out to be disappointing."
"I was disappointed with how expensive even the take-out cakes were at £3.50."
"As a lover of chocolate I went for the chocolate brownie and it was too rich for my taste."
"But still for £30+ it was poor."
Wait Time
Pros:
"Been here a few times and adore it! A short wait for a table sometimes, but definitely worth it so don't let that put you off!"
"Mind you guys we waited almost 40 minutes to get a seat and honestly worth the wait!"
"Went with my sister on a Saturday so had to wait half an hour for a table but definitely worth the wait."
"We were wrong; the service was super fast, the food was epic and we can’t recommend the whole experience highly enough."
"Despite the queue, we were seated swiftly, a reflection of the staff's efficiency and organisation."
"We only waited for 5 minutes and then we were seated."
"The English breakfast was so good! Yes there is a wait because it's so popular but it's worth it!"
Cons:
"You have to stand until a table is free which can be anywhere from five minutes to the usual 15 but I've waited for 40 minutes before."
"Very poor experience 😔 we were told there was an 45min-1hr queue... we didn't mind the wait and passed on our details and went for a walk along the river, we came back 30mins later BUT were told that because we left we'd have to queue again."
"Will definitely be back even if it means queueing for over half an hour!"
"Be prepared to queue. We went at 9:01 one morning and they were already full."
"We had breakfast on a Sunday morning and it was so busy that we queued for 30 minutes before we could get a table."
"Its a bit of a wait to get in, and not much fun if it's raining."
"My only points down are for the very long wait for my latte and chai latte today."