Sapphire Reviews Summary

Food Quality

Pros:

• "The food was very tasty."
• "The beef was amazing and soft, we enjoyed the food so much we ordered extra lamb chops too."
• "Every dish I tried tasted great! The bang bang chicken was soo tasty! The ribs and mash was absolutely amazing - I definitely recommend."
• "The dynamite prawns cooked perfectly with a divine sauce, with just the right chilli not to overpowering not too little."
• "The food came out surprisingly fast too. To have such quality food cooked in such a short time was a pleasant surprise indeed."
• "The Sunday roast (beef) is a must try."
• "The French toast, breakfast muffin, ribs, movenpick ice cream and steaks are all top quality and will leave you wanting more."
• "Visited twice within 24 hours which speaks volumes!"

Cons:

• "The only thing I would change is the portion size of the Parmesan as it’s a little small."
• "The lamb chops were a bit chewy and on the overcooked size."
• "The breadcrumb coating on the parmesan was falling apart and seemed undercooked and soggy."
• "The dynamite prawns which I wasn’t very keen on, it was oily, I’ve had better ones."
• "Roast meal was ok, gravy sucks I swear ur better of taking some bistro from home."
• "The second egg was cooked medium which was to my taste. You could tell these were not free range and incredibly small eggs."
• "The chips we ordered, I swear it’s taking the mickey, was served in a small basket and prob had 12/15 pieces."
• "The mains were really disappointing. Most of my party had the parmesan which lacked flavour."

Service Quality

Pros:

• "The service was great and staff made you feel really comfortable."
• "We were greeted by two young ladies who were very helpful and took our orders."
• "Great decor and atmosphere! The staff were lovely and very helpful, generally the service was brilliant."
• "Service was great, staff were polite and were happy to answer any questions we had."
• "The service was 5/5. We went as a family of six, 3 adults and 3 children."
• "The service from staff is very pleasant and professional."
• "Service was very friendly and professional."
• "Really enjoyed my experience here, the staff are very friendly and go above and beyond."

Cons:

• "Only downside is that the card payment machine weren’t working so had to pay in cash."
• "Wait times were normal, think some people in reviews have over exaggerated for freebies or just in general 'haters'."
• "It was a bit cold in the precinct, but they have portable heaters and blankets."
• "Just tried this place for the first time. Really lovely venue. Not too busy. Good parking."
• "The waiter made us feel welcomed at the entrance. I ordered the Mac & Cheese and the Chicken Steak."
• "My wife and I both had a steak which were cooked to perfection."
• "The service was 5/5."
• "The staff are super friendly and very helpful!"