Address: A1, Stilton, Peterborough PE7 3RA, United Kingdom
Phone: +441733241066
Rating: 4.6
based on 148 reviews.
Staff and Service
Pros:
"The lady on reception was serving a guest before me and she was very professional and helpful towards him."
"A receptionist who couldn't be more helpful and was lovely."
"The staff were very helpful on the day and made sure everything went as planned."
"The staff was extremely friendly and helpful."
"The entire staff were also excellent and nothing was too much trouble."
"Friendly staff that are always ready and willing to help."
"The staff were all very nice and polite."
Cons:
"The actual manageress was AWFUL!"
"We won't be returning."
"Bit disappointing - the bar manager was quite abrupt when we arrived and we didn’t feel welcome at all."
"The waitress was pretty rude about it. No apology, nothing."
"Staff nice as usual for this chain."
"Very poor waiter service."
"The grumpy staff behind the bar were not happy a disabled customer and her partner wanted to sit at a 4 seat table."
Rooms and Comfort
Pros:
"The rooms were spacious, welcoming and very clean."
"Comfortable rooms with lovely beds."
"The rooms are lovely decorated, extremely clean and cared for."
"Wonderful room, well furnished. Bathroom toiletries of good quality."
"Very nice room."
"The room was great and very comfortable."
"The room we had was beautiful."
Cons:
"Unfortunately our first room had no hot water."
"Transferred to a 2nd room NO HOT WATER."
"Room very nice, only comment is shower was very stiff so hard to be confident turning on as worried was going to break."
"Room a bit small for any stay over 2 nights. Not enough storage for incidental."
"The desk fan was covered in very old thick dust and I wasn’t inclined to use it."
"Bathroom and bedroom getting a little tired."
"It wasn't until we left that we noticed ...an inch thick layer of dust human hair and insects underneath the bed."
Food and Dining
Pros:
"Breakfast was in an ancient and charming part of the hotel and was truly thoughtful and delicious."
"Had a lovely dinner at the Restaurant - fantastic food."
"The food was delicious and plentiful and the menu was seasonal."
"Lovely ambience food was exceptional really good beer."
"The lunch was amazing."
"The food was amazing and the waitresses could not do enough for us."
"The food is amazing with a really good price."
Cons:
"Although the breakfast was excellent, the sunday lunch was very poor."
"The food was over an hour late, and not amazing."
"Some of the food was a bit average."
"Food was ok when it arrived, friends burger looked and she said tasted good."
"Meals served in soup bowls so dated."
"Starter nice, fish soggy batter, considering those that chose it preordered no excuse, tartar sauce enough to drown in and made with a cheap mayonnaise."
"Food was ok but the prices were very expensive."
Facilities and Amenities
Pros:
"Lovely hotel very Quaint."
"Fabulous oldy worldly pub, great service and friendly staff."
"Good quality food, reasonable choice on the fixed price menu, though portions were very small."
"Gorgeous place, in a lovely area."
"Beautiful place. Restaurant and bar very relaxing with attentive staff."
"The courtyard of the hotel and the restaurant and pub areas were beautiful and historic."
"Lovely village pub and brasserie (and restaurant)."
Cons:
"There isn't a lot of space in the way of parking but I've never had trouble finding a space either in the car park or along the road at the front."
"We also couldn’t park in the car park and had to walk 5 minutes with all of our bags."
"Small critique. Not enough sockets in room."
"The biggest hassle is getting the wheelchair to the toilet, from the bar area you will have to face two sets of steps to get to the toilet which can be a hassle but the staff are very helpful."
"Firstly the steps from the car park to the building entrance were savage, so can't recommended for anyone with a disability."
"Beware the stairs are difficult but no lifts I saw, if upstairs."
"The car park at the rear is a little tight for parking."