The Wheatsheaf Reviews Summary

Service

Pros:

• "All staff pleasant and polite with a 'nothing to much trouble' attitude."
• "Staff were super friendly and quick taking orders."
• "Top marks really great food service with a smile and everything in good time."
• "The staff are friendly and welcoming."
• "A refreshing change to see staff with a personality who clearly enjoy their job."
• "Always a warm welcome by Danielle and the team."
• "Fantastic service from Daisy and Stuart front of house to the team in back who catered to our every request."

Cons:

• "Speed of service was shocking. Waited nearly 50 minutes from order place to mains coming out."
• "We waited ages for our order to be taken and then only after we asked at the bar."
• "Service is very slow. Bar open No one serving."
• "But as it is table service you have to wait ages just to get anyones attention."
• "Food was cold woman who served us was absolutely useless!!"
• "The manageress was completely void of any customer skills what so ever."
• "Service at the bar dreadfully slow all staff lovely and polite but they are extremely extremely slow."

Food Quality

Pros:

• "Excellent food, the meal deal on a Tuesday evening was fantastic value, £12.50 for 3 courses."
• "3 adults & 2 kids, all with different meals - not one complaint & all plates wiped clean !!!!"
• "All 7 of us thoroughly enjoyed our meals."
• "Lovely food at a great price, I had the mixed grill and everything was cooked to perfection especially the steak."
• "The food was delicious and well presented."
• "The food was perfectly cooked and well seasoned."
• "The food was fabulous as was the service."

Cons:

• "An hour for the food to be served, only 2 other tables in the pub."
• "So disappointed with the meal 2 of us had slow roast belly pork scrap that it came as a hunk of belly fat."
• "Steak and Ale pie literally had no meat in it, just some kind of grey mush."
• "The chicken was really dry like eating straw, the carrots and parsnips were diced frozen veg from a packet that was undercooked and hard."
• "Food is disgusting. Ordered a chicken breast which resembled gammon slice and tasted like cardboard."
• "The turkey was dry and curled up as if it had been left for a while."
• "Mixed grill for mains everything was stone cold and dry, god know how long it’s been sat there, tasteless, sauce tasted like vomit."

Ambience

Pros:

• "A great pub, great food, great selection of premium beers and spirits, good friendly staff, all within great surroundings."
• "Saturday evening meal, lovely atmosphere, very covid safe, bar staff brilliant."
• "Thanks for such a great new years eve, one of the best we've had! Great atmosphere, great food and great service."
• "A quality and local pub offering great food, cask ales and a lovely wine menu."
• "Well organised to adhere to social distancing."
• "It's a very clean pub."
• "Love the decorations. Felt very welcoming."

Cons:

• "Also if you enjoy music FULL BLAST so you can't hear any of your family member then you have hit the jackpot here."
• "Unfortunately, the Wheatsheaf were having a bad day."
• "Place was in need of a good clean.....everything was dirty...."
• "If you love salt this it the place for you."
• "The veg was soggy and the roast potatoes hard on the outside but mush inside."
• "The place is overdue a makeover it’s beginning to look tired and dreary."
• "Drugs being used in the toilet."

Value

Pros:

• "They serve food which is fair value but quality variable."
• "Ordered on the App came really quick no fuss, great stuff."
• "The food is value for money."
• "The venue was clean and tidy on a quiet Monday evening, atmosphere pleasant as staff topped off the open fire with fresh logs."
• "My wife and myself really enjoyed the food tonight, fish and chips done to perfection."
• "The service was pretty quick for how busy it was, and the staff were always polite and friendly."
• "Great service, lovely helpful, cheerful staff, very tasty food and reasonably priced."