Big Shotter Fireworks Reviews Summary

Customer Service

Pros:

• "Great customer service too, I had a slight issue and they fully helped to resolve it."
• "The staff, Mel, Jaidan were absolutely brilliant so helpful."
• "Super quick dispatch and delivery! Highly recommend."
• "Customer service is always on point :) highly recommend!"
• "Prompt response to any questions about interested products and really well priced for good competitive fireworks."
• "Great customer service polite staff and great prices would definitely Recommend."
• "Friendly service, staff was closing up shop as we arrived but did not rush us out and advised us on the type of show we wanted to light up."
• "The guy who delivered was great! Friendly and chatty. Didn't take long to arrive once we ordered."

Cons:

• "Tried contacting numerous times and each time nobody has bothered to get in touch! Disgusted will not bother with here again!"
• "Currently receiving awful service from this business. Ordered product on 14th Oct with promise of delivery 4th Nov latest and has not turned up."
• "Went in today absolute rip off. People dont go here go to other firework shops in bd7 cheaper than big shottas by almost half price!! False advertisement on how you will beat any price!!"

Product Quality

Pros:

• "Beautiful fireworks, good quality gives a good firework show."
• "My brother in law bought smoke grenades for a party and they were the best quality ones we’ve tried so far."
• "Their fireworks selection includes the most vibrant and awe-inspiring displays I've ever seen."
• "I have bought many fireworks from big shotter.fireworks, they never fail to amaze you with the most beautiful fireworks for any occasion!"
• "We have test fired a few already and the quality is beyond expectation!"
• "I got a barrage which was probably the most epic display I've ever seen."
• "Fireworks are always top quality, they always give me the best price on smoke grenades around Bradford!"
• "The fireworks were amazing I highly recommend getting some for your next celebration, it’s definitely worth it."

Cons:

• "After receiving my order, we came to use it bonfire night to find the majority of fireworks damaged and the box bust open!"
• "The only reason for the 4 stars and not 5 is because 4/5 rockets the fuse fell out so couldn't be used and a barrage fuse went down into the firework but didn't go off!"

Delivery and Dispatch

Pros:

• "Placed an order for some smoke bombs and said needed it urgently due to my wedding. Super quick dispatch and delivery!"
• "These arrived on Wednesday the 3rd of November to my surprise!"
• "I made a large ordering the end of October and wasn’t expecting until early November. Two days later the driver called me to ensure he could make deliver that day!"
• "Just had a delivery and extremely pleased with Firework selection provided, ordered 2 hours ago and already with me."
• "I paid for next day delivery and the item arrived a day late, but the customer service was handled so well I was extremely impressed."
• "Excellent product - arrived in good time. Extra special thanks to Matt who made the delivery."
• "Brilliant service. I ordered on the 26th and they were here by the 30th as promised and in plenty of time for New Year."
• "Placed my order Sunday morning and just after 3:30 the same day my fireworks was at my doorstep."

Cons:

• "I paid for next day delivery and the item arrived a day late."
• "Currently receiving awful service from this business. Ordered product on 14th Oct with promise of delivery 4th Nov latest and has not turned up."
• "I was need of some firework to celebrate my daughter christening, big shotter firework hooked me up with some really affordable prices and deals. Best prices around town."