Pear Tree Reviews Summary

Food Quality

Pros:

• "The food is excellent and all in all a fab dining experience."
• "The food is always amazing and the beer (neck oil!!!) is superbly looked after."
• "The food is amazing quality, tasty, hot, delicious & great value."
• "The food was delicious too, we couldn’t fault it."
• "The food was hot and beautifully cooked."
• "The food was beautiful and all steaks where cooked to perfection."
• "The food is fabulous every time & good value for money."

Cons:

• "Roast dinner was very disappointing."
• "Unfortunately, the food really let it down. 2 steaks was overcooked as we asked for Medium rare."
• "Food generic pub grub bland tasteless tripe that's overpriced no imagination lacking in flavour."
• "The food was awful.my mother in laws pasta was over cooked the sauce congealed."
• "The steak and ale pie and the cheddar, leek and potato pies were a bit lacking."
• "Food is terrible!!!!!"
• "Food poor standard but at prices charged by quality places to eat."

Service

Pros:

• "Staff very friendly and helpful."
• "Staff went the extra mile to contact me when she had arrived earlier than expected."
• "Staff = great service. venue is very nice."
• "Staff were very very attentive. A great atmosphere. Service very good and efficient."
• "The staff were very attentive and helpful."
• "Waiting staff were pleasant, very attentative and helpful."
• "The staff went above and beyond, checking in on customers throughout."

Cons:

• "Inconsistent service and generally poor experience."
• "The service was good but when I came to settle the bill I was unsure where to go and pay."
• "Manager very rude and basically accused me if lying when we arrived for our booked table."
• "The blonde manager was just outright rude."
• "Greeted with rude staff moving me away from the bar so you have to order drinks at the table, expect to wait a while."
• "Rock concert on so unable to eat at venue despite booking made on the Tues prior by phone and confirmed. Manager very rude."
• "Couldn't order curries on specials night as listed items not on the menu. Staff couldn't or wouldn't help, including the manager."

Value

Pros:

• "Kids prices are very good for the portion size."
• "It was also 2 for 1 so our meal and drinks came to just under £20."
• "Everyone a so friendly and food a amazing and not expensive."
• "Prices very reasonable."
• "Good value and very accommodating when it comes to small requests."
• "Nice meal at a good price."
• "The price was great."

Cons:

• "We also ordered 3 cokes and I was amazed to find you charge £3 each which I think is very very expensive."
• "It's very overpriced."
• "£5 more for same round as countryman just down the road."
• "All main meals are buy one get one free so double the normal price! £17 for a tiny bowl of pasta."
• "Only criticism would be the price of soft drinks and fruit shoots - £4.30 for a coke with lime and £1.80 for a small fruit shoot is a bit naughty."
• "It's expensive to almost every other place round about and the drinks are expensive too."
• "We paid £77 for 3 of us which is not cheap but the way we were treated was disgusting."

Ambiance

Pros:

• "It's a lovely clean, warm, inviting with mood lighting."
• "Super redecoration and update of the building."
• "The restaurant was looking very nice after recent refurb."
• "Wow what a beautiful place the new decor is stunning."
• "Warm comfortable surroundings."
• "A very smart restaurant."
• "New decor that looks really stylish and fresh."

Cons:

• "Over priced! Empty! No atmosphere!"
• "Deco could do with an update."
• "There's no atmosphere it's dank dismal totally lacking in warmth and a welcoming approach."
• "Nice refurb but sparcely furnished lacking atmosphere."
• "It feels empty there is no atmosphere it’s a shame it used to be great."
• "In some area the entrance for one want repainting looks very shabby."
• "This is the most expensive in the area, yet the quality of food just wasn't up to standard."

Family & Pet Friendliness

Pros:

• "Little play area outside for the kids to play on and car parking."
• "The pub is very clean and tidy and dog friendly which is amazing."
• "It is very nice where you can take your pet as well."
• "The children had a fabulous time in the play area outside."
• "They have a great play area for the kids."
• "The nicest dog friendly area we have ever been to in a pub and made to feel so welcome!!"
• "Good for people with dogs to sit outdoors, great outdoor seating and covered for all weathers!"

Cons:

• "Unable to use 'Bluelight card' if you sit outside."
• "The only issue we found really was that we couldn't pay individually for food had, which almost all establishment can cater for now especially when there is a large group."
• "Just seemed like not a lot of staff for how busy it was."
• "Only negative is that if you sit adjacent to the indoor children's activity area then it is not very relaxing - lots of loud and lively kids running riot!"
• "The food and staff were extremely good but a negative is the ev chargers in the car park."
• "We entered the car park looking for disabled parking. The disabled parking to the right of the door as you look at the entrance was very very tight to get out of the car for me and my passenger."
• "Disappointed that customers who had dogs that were very noisy and unruly were let to remain inside the premises."