Nando's Blackpool Reviews Summary

Staff and Service

Pros:

• "Staff very friendly and accommodating."
• "Great quality food, good service and with the covid situation they really did an awesome service."
• "3 hungry children were warmly welcomed and didn't bat an eyelid at my son's autism so it felt comfortable for all."
• "This particular Nandos was very clean, warm and welcoming. Staff were superb."
• "Went to this Nando’s restaurant and we love a Nando’s but I have to say how fabulous your front of house Toni is 👍👍 she’s professional, friendly, chatty, great with everyone and makes you feel welcome and like you are a regular there!"
• "The staff at this Blackpool restaurant are so nice! They clearly enjoy working there."
• "Staff were great, attentive, helpful and polite."

Cons:

• "Worst of all was a manager called Lizie my goodness such disgusting behaviour from a supposed manager left me dejected."
• "Having dinner there but when entering the store, the staff was not friendly and made us feel uncomfortable."
• "I had to ask one of the servers where our meals were she went off and never came back."
• "The staff in this Nando’s are very rude to customers who come in to collect an order."
• "One of the worst customer service I've received in my life."
• "Rude staff, food was average, mains came out whilst we were still eating starter with no apology."
• "The staff appeared rude and abrupt!"

Food Quality

Pros:

• "Their menu boasts the most flavorful and tender chicken I've ever had."
• "The chicken was delicious in medium heat and the sides were wonderful."
• "Superb meal at Nando’s Blackpool, the food was delivered in record time and everything perfect for the 4 of us."
• "The food was amazing I especially love the mushroom and halloumi pitta 🤩."
• "Food is as good as it always is, delicious!"
• "The food was delicious as usual."
• "The food was nice well presented."

Cons:

• "Not very impressed at all with nandos went for the first time the food is well shocking for the price."
• "The chicken and corn were lukewarm and the corn was all dried up."
• "The chicken was too dry and not juicy and the peri peri fries were soft and not crispy."
• "When my food arrived the chips were cold and soggy."
• "Both our chicken dishes were dry, I had the chicken thighs, my Fiancee had a chicken burger."
• "About a 40 minute wait for cold food, tiny portions and overpriced."
• "The chicken did not have any seasoning, spice nor was it hot."

Cleanliness and Atmosphere

Pros:

• "Toilets were clean."
• "Came for lunch today and got to say from the host, to the cleanliness, service given and the ease of using the app, everything was faultless."
• "I needed to change my baby, and I have to say it was the cleanest facilities I have used yet! Spotless!"
• "Toilets were clean and we'll looked after."
• "The environment was super welcoming and restaurant is so clean and tidy."
• "Nice clean restaurant, great chicken."
• "Lovely place, friendly staff, good food, reasonable prices."

Cons:

• "Smaller portions than the other Nando’s I’ve been to, hardly any sauces, cutlery dirty, toilets dirty."
• "The place is filthy. You're touching menus covered in food and grease then picking up your food."
• "This has to be the dirtiest Nandos restaurant I have ever visited."
• "Visited this place last Friday, 13.08.2021, we have been seated upstairs. Place is filthy."
• "Table was sticky. Cutlery was dirty. Staff member could not find us any salt so we had to ask another table for theirs."
• "The store is not clean and lack of seat."
• "Avoid this Nando’s. Staff were useless."

Value for Money

Pros:

• "Personally, I love Nando's. It's very good food for a reasonable price."
• "Overall our order was about £25 for two people, which isn't a bad price."
• "Always a good evening at Nandos, whether with friends or a loved one...even your wife at a push. Seriously, you know the food is going to be good."
• "We had plenty of room considering it was a party of 7 and food was quite reasonable."
• "Very good burgers and delicious dishes."
• "Restaurant is well located."
• "Fresh food and drinks."

Cons:

• "The food was good but way to expensive for what it was."
• "Absolutely disgusting delivery service a 100 pound delivery apparently left in our front garden which was very stupid or a complete lie was not sorted."
• "Paying almost £12 for small chicken burger and chips along with a further £3.40 for a glass of coke and you have the makings of the next recession."
• "Food was usual nando's standard, but they are relatively small portions, expensive for what you get."
• "Average meals and overrated and expensive for a *bit* of dry chicken and dry chips."
• "About a 40 minute wait for cold food, tiny portions and overpriced."
• "Ordered on line as I am poorly & my daughter & friends wanted Nando’s ! Cost £53 took the money then declined the order!!"