Goose Romford Reviews Summary

Service

Pros:

• "Great service from everybody here, from the doormen to the bar staff to the management. Not one single complaint."
• "Louise was absolutely amazing, super attentive, quite rare to find this type of customer service in Romford but she totally delivered!"
• "Popped in for a quick bite to eat and a drink. I got served very quickly by Jamie and he went above and beyond to make sure my time at the pub was excellent."
• "The doorman that sat us was polite and super helpful."
• "Dropped in for a couple of pints, the staff were all first class, helpful 👍 polite 👍 and did everything to keep me and themselves safe."
• "JESS was very kind and friendly the only one who was helpful to me and my friend amazing person."
• "I was served by a very new bar maid Megan. Top class service, very quick compared to the wait I usually have. Very friendly and lovely."

Cons:

• "Bit lacking of staff to deliver a quick food or drink service away from the bar."
• "Service is slooooooow. And not in turn. Make noise and you get served cos teenage bar staff are clueless to who's next."
• "The bar service leaves something to be desired, not an awful lot of clearing tables and glasses going on."
• "Staff not bothered about service and show no effort."
• "The service is absolutely atrocious and it is normal to wait more than 10 minutes for a drink."
• "You have to wait ages for service."
• "Service was incredibly slow, we waited 5 minutes before we were served."

Atmosphere

Pros:

• "Really enjoyed my night out at The Goose this weekend. DJ was great and the doormen were really pleasant!"
• "Love taking the family to the Goose. Friendly atmosphere and the kids love the huts in the garden."
• "Fancy a pint? I would say definitely give this place a try."
• "Always liked the pub. Nice Garden."
• "So far a nice pub with a young happy vibe! Clean/Busy with up-tempo music in the background."
• "The atmosphere on quiz night is friendly and fun, with friendly banter and light rivalry that adds to the fun."
• "A good pub with good service."

Cons:

• "One thing worth mentioning, the beach huts smell like a petting zoo."
• "Absolutely ruins the evening as it's too loud to hear yourself think let alone speak."
• "The place stinks of urine inside."
• "The range of drinks are poor, the huts were not cleaned by staff in four hours, hardly any of the outdoor heating works."
• "But today it's 😝 Big chunk of the ceiling missing, took ages to get served and no matter where you sit inside you can smell stinky toilets 🤢🤢🤢 Sort it out!"
• "Some of the chairs are so filthy and at the end as you enter the wall paper is peeling from the ceilings, gents toilets always soaking wet you have to stand in piss to have a piss."
• "absolutely disgraceful, i can't believe the unforgivable service, refusing to sell food to me and my family, such terrible service and manners, i refuse to go there again due to this shameful experience."

Security

Pros:

• "The door staff are very professional and deal with any issues promptly and discreetly."
• "Bouncers seem quite nice so long as you don't seem too drunk and have ID on you."
• "Regular security checks of the pub, garden and toilets are carried out thus creating a comfortable environment."
• "A review for Daniel the bouncer!! (With the beard😅) He is a credit to the pub itself, so welcoming and helpful every single time I’ve visited."
• "The 'bouncers' were lovely."

Cons:

• "Do not ask for a non alcoholic beverage, you will be set apon by the bouncers in an aggressive manner and told to leave."
• "Do not upset the doorman at this pub... you will be violently grabbed and physically assaulted for the slightest thing."
• "I was physically attacked by the security at this pub for no reason on my behalf."
• "Although the service, the food and the atmosphere is fantastic in this local pub, the experience and night life is ruined by the extremely rude, rough and selfish security guards that guard the door past 8pm."
• "The security guard then decided to use physical force by grabbing my wrist and throwing my drink on the floor."
• "Bouncers attacked someone as they were leaving for absolutely no reason."
• "A great afternoon ruined by a bouncer on a power trip."

Value

Pros:

• "And the 5 for £9.99 small meals deal on a Saturday is excellent value 😁"
• "Food and drinks were cheap which was even better."
• "The drinks are competitive in price locally."
• "Nice selection of food and drink on offer."
• "The food is very good and the prices of both food and drink are reasonable."
• "One of the better pubs in romford. A bit more expensive on the drinks but the drinks are stronger."
• "Meal reasonable for money."

Cons:

• "Forced to drink bottles at twice the price but at 10pm they come out from the cupboard at room temperature."
• "It costs £18 to play golden tee! Complete shambles!"
• "Bottles of Corona served warm at 7:00 and run out of lime."
• "Prices gone up, beer warm and always flat."
• "Been short changed TWICE even though the till tells you how much change is due."
• "Then on the 30th of June I received an email cancelling my booking because you are greedy …because the footballs on suddenly you are taking deposits on tables!"
• "Bouncer came round last night to say that dress code is no jogging shorts after 8p.m."