The Stone Grill Reviews Summary

Food Quality

Pros:

• "Amazing fillet steak cooked to our liking by ourselves on the hot volcanic stones brought to our table!"
• "Shame the prawns were sold out but Squid was tasty."
• "Absolutely fantastic food!! A big enough selection to apese all."
• "The food was beautiful, my husband was very apprehensive about cooking his own steak on the stone, but he loved it."
• "The squid starter was cooked to perfection."
• "The taste of the food is enough alone. Must highly commend the chefs for the slow cooked lamb shank."
• "The food quality was amazing, and was an experience to cook on the stones, so can't fault that at all."

Cons:

• "Taste of fries and tomato were worse than a third rated take away."
• "Nice restaurant but the only criticism I had was the cuts of steak were poor. Very tough to cut and eat for sirloin."
• "The food was overall meh, and felt like it was all thrown into a oven from a freezer."
• "The steak was covered in peppercorns, which my husband reacts to."
• "The food was not nice at all."
• "The meat was hard and mostly inedible, Chips were served instead of Jacket potatoe."
• "Very disappointed with the accompanying sauces tasted almost packet made."

Service

Pros:

• "Both the steak and staff are brilliant here."
• "The staff are all really really good."
• "Our waitress Emily Amazing, very professional and friendly."
• "The staff were really fantastic, they were short staffed but this didn’t affect the service at all."
• "Service was excellent."
• "The young waitress that served us was absolutely brilliant really made our evening."
• "Staff very attentive and nothing too much trouble, excellent look forward to our next visit!"

Cons:

• "When we complained the service from the manager was shocking."
• "When queried with the staff, they presented a receipt and told her it was never ordered, leaving her to feel stupid."
• "The service however was poor. Took them 20mins to come round to clear the table, we asked for the dessert menu, to which we waited a further 15-20mins, and they never came to take our order."
• "Just felt very rushed and wasn’t a warm reception by what it seemed by the army of waiters."
• "Waited a long time for starter... Then waited & waited, when s waiter came to clear plates, he did so & then walked away."
• "When we got up to pay, we found all the staff stood around the corner chatting and on their phones."
• "Service was the worst I’ve ever experienced. Rude rushed and ignored."

Ambience and Decor

Pros:

• "Very quiet by 8.30 when we went, but lovely ambience and decor, and on the front - though out of the main tourist areas, up in Bispham."
• "Lovely service and atmosphere."
• "Great food, wonderful staff and a nice atmosphere."
• "DÉCOR Tasteful relaxing yet stimulating. The lighting level was just right for the romantics and also friends wanting to catch up."
• "Beautifully decorated inside."
• "The restaurant looked beautiful and much brighter inside than it used to be."
• "This stone grill place looks absolutely amazing the decor is fabulous."

Cons:

• "To top it off we ate in what can only be described as a smoke filled oil stenched room."
• "It gets a little smoky at busy times perhaps better air extraction is needed."
• "The lack of soft furnishings makes the place very 'hollow' and conversations all round, noisy."
• "Bit out of the way from everything else and decor is a bit dated."
• "Seats are falling apart and a calor gas heater in the main restaurant."
• "Only slight negative was the amount of smoke in the dining room from the steaks that were effectively being cooked in the restaurant."
• "We only had one major problem and that was ......we came out smelling of fat on our cloths ......the whole room at one stage was covered in smoke from the food."

Value

Pros:

• "Also I consider it to be relatively cheap considering the quality."
• "Top quality food at an excellent price, lovely atmosphere."
• "Price is reasonable for date nights, special occasions etc."
• "Prices are very reasonable too."
• "And the prices are so reasonable."
• "Really good steak at an excellent price."
• "Not the cheapest place to eat, but you get what you pay for! Fab."

Cons:

• "The cost was quite expensive which puts me off going again if I'm going to pay that much for a steak I want it cooking for me."
• "I was very amazed and very shocked at what I had to pay."
• "I felt that we were charged a lot of money for very little."
• "Not worth the money service awful atmosphere flat and location requires taxi if you want an overpriced beer (that's out of a bottle) all adding to a never again expensive experience."
• "Tonight i had Kangaroo costing £25. All that came with it was chips and onion rings (frozen not fresh)."
• "The steaks was raw and I had to cut them myself which I was not happy with because by the time my meat had cooked on the stone grill all my warm side foods had gone cold."
• "Still good value despite the cost of living rises across the board-quality is worth paying for."