Address: Ipswich Rd, Norwich, NR15 2DE, United Kingdom
Phone: +441379676794
Rating: 4.4
based on 129 reviews.
Food Quality
Pros:
"Food was of a good quality too."
"The club sandwich was delicious."
"The food was great,huge portions, at reasonable prices."
"The food was fantastic, so delicious and well priced."
"The food was excellent and just what we wanted after a long day of site seeing."
"The options were varied and tasted amazing, and the portion sizes were very good."
"The food was amazing! Really beautifully cooked and presented, flavours, textures and quantities perfect!"
Cons:
"Breakfast was cold and inedible."
"Had chicken supreme, stuffed with crab meat. However no crab meat inside."
"The desert lemon tart, tasted like it was days old."
"Steak was small it came with one half of tomato and a small mushroom with a small portion of chips."
"Service was fine however food was lacking and very over priced."
"It was very expensive for the amount of food. Very disappointed."
"The soup was appalling! In fact, it did not deserve the title 'soup'."
Staff Service
Pros:
"The staff are attentive and courteous and obviously want their customers to enjoy their stay."
"Staff were very friendly and attentive."
"Staff very polite and helpful."
"Very friendly staff and soft service."
"Staff very helpful, seating and eating areas very well laid out, toilet's etc clean."
"The friendly staff squeezed us in just before the kitchen closed."
"The staff were welcoming, friendly and attentive."
Cons:
"Staff weren’t interested and didn’t check if everything was ok."
"The Restaurant service is slow, forgetful lacks management and training."
"manager arrogant and not very sincere."
"The service we received from a female member of staff was terrible."
"Some of the staff were friendly some not so and some were inexperienced."
"The other two older ladies serving could have used a smile and a pleasant word!"
"Service was terrible and everything tasted like salt."
Ambiance & Facilities
Pros:
"Lovely clean place."
"We all thought that the entertainment on the night was first class and really made the evening enjoyable."
"Dog friendly; certainly with a bed and dog welcome pack provided."
"Rooms where nice, comfortable and plenty of extras things."
"Lovely oak beamed layout with comfy seating."
"Lovely country feel inside, it's very welcoming."
"A lovely place to stay which I would recommend to anyone visiting South Norfolk."
Cons:
"Expected more character."
"The location is on the main A140 and can be difficult to get out if you are turning right."
"Currently, Oct2021, the exterior of the Old Ram is swaddled with scaffolding."
"Doesn't feel like a proper pub anymore."
"Could be so much better, with a lick of paint, remembering to empty the waste basket and have better insulation in walls between bedrooms that are paper thin."
"The yellow wet floor signs in ladies toilet are absolutely filthy!"
"Although the lunch roast is not cheap at £16.95 it was very good."