Old Ram Coaching Inn Reviews Summary

Category: Hotel

Address: Ipswich Rd, Norwich, NR15 2DE, United Kingdom

Phone: +441379676794

Rating: 4.4
based on 129 reviews.

Food Quality

Pros:

  • "Food was of a good quality too."
  • "The club sandwich was delicious."
  • "The food was great,huge portions, at reasonable prices."
  • "The food was fantastic, so delicious and well priced."
  • "The food was excellent and just what we wanted after a long day of site seeing."
  • "The options were varied and tasted amazing, and the portion sizes were very good."
  • "The food was amazing! Really beautifully cooked and presented, flavours, textures and quantities perfect!"

Cons:

  • "Breakfast was cold and inedible."
  • "Had chicken supreme, stuffed with crab meat. However no crab meat inside."
  • "The desert lemon tart, tasted like it was days old."
  • "Steak was small it came with one half of tomato and a small mushroom with a small portion of chips."
  • "Service was fine however food was lacking and very over priced."
  • "It was very expensive for the amount of food. Very disappointed."
  • "The soup was appalling! In fact, it did not deserve the title 'soup'."

Staff Service

Pros:

  • "The staff are attentive and courteous and obviously want their customers to enjoy their stay."
  • "Staff were very friendly and attentive."
  • "Staff very polite and helpful."
  • "Very friendly staff and soft service."
  • "Staff very helpful, seating and eating areas very well laid out, toilet's etc clean."
  • "The friendly staff squeezed us in just before the kitchen closed."
  • "The staff were welcoming, friendly and attentive."

Cons:

  • "Staff weren’t interested and didn’t check if everything was ok."
  • "The Restaurant service is slow, forgetful lacks management and training."
  • "manager arrogant and not very sincere."
  • "The service we received from a female member of staff was terrible."
  • "Some of the staff were friendly some not so and some were inexperienced."
  • "The other two older ladies serving could have used a smile and a pleasant word!"
  • "Service was terrible and everything tasted like salt."

Ambiance & Facilities

Pros:

  • "Lovely clean place."
  • "We all thought that the entertainment on the night was first class and really made the evening enjoyable."
  • "Dog friendly; certainly with a bed and dog welcome pack provided."
  • "Rooms where nice, comfortable and plenty of extras things."
  • "Lovely oak beamed layout with comfy seating."
  • "Lovely country feel inside, it's very welcoming."
  • "A lovely place to stay which I would recommend to anyone visiting South Norfolk."

Cons:

  • "Expected more character."
  • "The location is on the main A140 and can be difficult to get out if you are turning right."
  • "Currently, Oct2021, the exterior of the Old Ram is swaddled with scaffolding."
  • "Doesn't feel like a proper pub anymore."
  • "Could be so much better, with a lick of paint, remembering to empty the waste basket and have better insulation in walls between bedrooms that are paper thin."
  • "The yellow wet floor signs in ladies toilet are absolutely filthy!"
  • "Although the lunch roast is not cheap at £16.95 it was very good."

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