Westbourne Tandoori Reviews Summary

Food Quality

Pros:

• "Food tasted amazing."
• "The food was super tasty & some really lovely different options from your usual curry house."
• "Food tasted amazing, had no problem ordering vegan food on their website."
• "The signature dishes are amazing and the range of different flavours is wonderful."
• "Really impressed with Anwars meal for 2 we changed the 2 beers for an extra lamb madras and they were happy to do so."
• "Friendly staff, nicely presented food served piping hot."
• "The food was second to none (I'd go as far to say it's the best I've had in the area)."

Cons:

• "Just got a take away the food quality and quantity not good not good at all that was the mixed grill."
• "Meals are too sweet was like being a kiddie's party."
• "No flavour in the chicken dish and the spinach and mushroom, really bland and very unimpressed."
• "Too expensive, small portions and not even authentic taste, a small naan bread for £5 and a mix grill got only 6 piece of meat."
• "No flavours in our starter or mains."
• "The chicken biryani felt like a dish that had been reheated to within an inch of it's life, rendering the chicken chewy and inedible!"
• "Curry was greasy and cold, chips cold, Papadam was limp, the chicken was tough."

Service

Pros:

• "However, the owner was very helpful and managed to get a table within 10 minutes."
• "Anwar’s team are always efficient and friendly."
• "Staff are super friendly and remember everyone they serve which is great service and makes you feel very welcome!"
• "Had my surprise 30th meal there last night and the staff were fantastic."
• "What an amazing place to come and enjoy good food, great service and reasonable prices considering location of this restaurant!"
• "The service was fast and super friendly - overall really happy with my visit."
• "Very friendly staff, had the best meal, complimentary drinks."

Cons:

• "Having been on the receiving end of diabolical customer service, with no apology!"
• "The staff were rude and condescending and took the liberty of adding various items to our order, which we did not request."
• "The service was very bad, and there was a disrespectful employee and his style was very bad."
• "AVOID THIS PLACE MORE THEN YOU AVOID COVID."
• "Service seemed all over the place the person that took our order was quite rude as well I thought."
• "The attitude of the restaurant manager was (I can't be bothered)."
• "Also staff are not really professional and it gets messy as they try to reach for your table with the food."

Ambiance

Pros:

• "The restaurant comprises of one fairly large sized main dining area with plenty of tables with full table service."
• "Restaurant is beautiful."
• "Old school style Indian restaurant."
• "Went along for one of their Halloween spooktaculars - belly dancing, fire-eating, scary guests - what a spectacle!"
• "Visited this weekend for the first time after seeing it had recently won an award."
• "one of the best dinner experiences in the area and of course superb indian cuisine... prices are not super expensive."
• "Great food & great atmosphere."

Cons:

• "Pretentious atmosphere felt so cheap."
• "Atmosphere was not cosy, comfy."
• "Went here for an evening meal and immediately noticed the dated decor, and the general lack of attention to detail."
• "The place is too small for the number of people they try to accommodate."
• "Sadly shall not be visiting again."
• "The ‘sizzler’ was expensive but didn’t even come our sizzling like it’s supposed to!"
• "Good belly dancer show but staff completely let the restaurant down clearing table whilst we were not finished eating."

Delivery & Takeaway Service

Pros:

• "Ordered for delivery. Excellent pre-order system online."
• "The food arrived hot, was well presented and tasted really good."
• "Fabulous food, great service."
• "Will definitely order again. Worth the £3 delivery charge to Littledown."
• "No hidden extras, good service, delivered hot and fast."
• "Absolutely amazing food and delivered fast and hot!"
• "Best Indian I have had in a restaurant."

Cons:

• "Ordered some food from this restaurant via deliveroo, but the food never arrived, even after phoning the restaurant after waiting over an hour they told me my food was on its way and Unfortunately never arrived."
• "Did not turn up. Told me a load of rubbish that they called me but I waited outside for 30 mins."
• "Just too unreliable we even ordered 2 hours before delivery time won’t be ordering again."
• "It’s not the incompetence it’s the lying. Ordered from Deliveroo, phoned twice but was lied to twice and waited nearly two hours only to have to cancel as had to find food elsewhere."
• "Really disappointed!! Waiting over two hours for a delivery, called many times to enquire where our order was, the phone was not answered!"
• "The order took 2.5 hours to come, despite being promised it would only be 1.5."
• "Ordered online this evening and after 1 hour and 49 mins we had not received any updates!!"