Address: 5 Orford Hill, Norwich, NR1 3QB, United Kingdom
Phone: +441603630017
Rating: 4.1
based on 300 reviews.
Service
Pros:
"Served quickly and efficiently."
"Great atmosphere, really enjoy ordering drinks via the app as it saves having to try and carry a round back to the table without spilling some."
"Love this place. Great food, friendly staff and the wait for food is usually no longer than 5 or 10 minutes."
"Once we found a table, we ordered food and drink via the app which arrived quickly and by a friendly waitor."
"The staff were incredibly welcoming to us, and supportive of a mum near us when her baby projectile vomitted."
"Very friendly staff will use again love weatherspoons."
"Staff are very friendly and helpful."
Cons:
"Went for lunch with the girls to be greeted by a manager who was rude and not approachable and the staff was very rude."
"But the male boss Security guard could take few lessons from his staff, rude, unwelcoming, judgmental."
"Also, disgusting tables. Asked twice for the table to be wiped, and still nothing happened."
"When I said the order was wrong the waitress was moaning."
"Unfortunately the food came over with a bad attitude as well by the staff saying we were 'taking the piss'."
"This morning the on duty bar person was unfriendly with an 'I'm doing you a favour just by being here' attitude."
"Staff didn't seem bothered didn't ask if everything was ok with the meal."
Food Quality
Pros:
"Great breakfast makes a change to have eggs that are runny as they should be."
"The best pizza came super quick very hot! And mega cheesy."
"Food is cheap filling quick and believe it or not decent. always fresh and hot."
"Incredibly good value food; chicken korma main with poppadoms and naan bread only £7.05 including a free drink."
"All the food was delicious and they were able to change an item due to dietary requirements."
"The large mixed grill we had instead was excellent."
"We were so impressed with this branch of Wetherspoons. The food was piping hot."
Cons:
"Food was ok but it was so busy, crowded, noisy and messy that it was not a pleasure to eat there yesterday."
"Not fantastic. Food OK but beer wasn't great."
"Food come out small fish and chips, fish was no bigger than a fish finger."
"You used to be able to get a fairly good meal there but now it's like a takeaway menu with 90% with chips."
"Meal was really bad all meats were dry and rock hard."
"Very disappointing we had scampi chips and peas and steak chips and peas with an extra piece of chicken which was cold and dry."
"The chicken burger tasted like it was microwave same as the beef burgers chips even tasted funny."
Ambience & Cleanliness
Pros:
"Completely crazy place. So full of folk having a great time."
"A lively place with open patio."
"A perfect place with a warm and vibrant vibe."
"Lovely pub with lots of nooks n crannies to sit in since their expansion a few years back."
"Very spacious Wetherspoons. Plenty of seating available upstairs."
"Absolutely massive inside since their renovation."
"Nice clean toilets and friendly staff. 10 out of 10!"
Cons:
"The atmosphere in this pub is pretty poor, there's often a stagnant smell in the upper floors which puts me off."
"Restaurant area itself is quite dark and cramped imo."
"Dark and well worn. This has suffered from many late night drinkers and is in need of a revamp."
"The table was really sticky, the floor in general was filthy."
"It does have an outside area to the front, however it felt rather congested and full of pigeons."
"The cleanliness is occasionally lackluster, as some tables seem to be left dirty from the previous customers."
"In one corner of one of the upstairs rooms was a table piled high with approx 30-50 dirty plates, glasses, knives and forks etc."
Value & Pricing
Pros:
"Standard Wetherspoons experience ie - cheap food and drinks."
"Staff are very pleasant, and the food (as at most Wetherspoons) is extremely good value."
"Wetherspoons pub. As always, decent food at a good price - the same wherever you go, and none the worse for that."
"I have never been to a spoons that offers fresh pizza and the quality was great and very low cost too."
"Food and beer usual good quality and value for money but tables and floor were very dirty."
"Two of us had a meal and a pint all for £23, excellent value!!!"
"Offers a great atmosphere! Love how the price stays the same and the food is amazing!"
Cons:
"What a complete waste of money. Big breakfast and eggs benedict. Eggs hard and cold on both breakfasts."
"Price raise so food should be better, ordered cheese burger and chips."
"The peas were really soft and quite honestly the worst peas I’ve had."
"Ordered the £11.95 steak&chips,should have came with the peas& steak sauce,when I questioned when it came with out said I had to pay extra ? Finally realised they should have sent it with my meal,but it was stone cold,would not order food from here again."
"The coke was flat my wife's food came as jalfrezi and rice only mine came with chips which were lukewarm with no coleslaw which I did not realise was missing until too late."
"Unfortunately my husband's lamb chop was completely raw towards the centre of the chop which put him off the rest of the meal."
"However, every table still had dirty plates and leftover food - they weren't clearing the tables."