The Georgian Townhouse Reviews Summary

Food Quality

Pros:

• "Food delicious with interesting choices for vegetarians and vegans."
• "The monkfish was delicious, and the chocolate brownies were light, moist and served with a very refreshing raspberry sorbet with clotted cream."
• "The food was all very good."
• "Food was impeccable and we weren't rushed at all."
• "The food was extremely tasty and beautifully cooked."
• "The food was excellent."
• "The food arrived quickly and was delicious and plentiful."

Cons:

• "Christmas meal was tasty but lacked volume, and Christmas pudding was cold, hard, and lacked any redeeming features."
• "Evening food was incredibly poor quality and tiny portion."
• "Service is pretty poor too - expect sauces and sides after you've half finished."
• "The food was pretentious both in description on the menu and presentation on the plate."
• "£17 for luke warm overcooked Sunday roast."
• "The roast itself was shocking. Nothing was seasoned."
• "The food was a complete let down, I had the salmon costing £21.00 and I had 3 thin slivers of salmon."

Service

Pros:

• "Very accommodating and welcoming team."
• "We had a lovely christmas meal, Food was fantastic, great service too."
• "The staff were very accommodating, helpful and polite."
• "The staff were extremely attentive and pleasant."
• "Staff were brilliant, nothing was an issue."
• "Service was prompt and professional with the staff offering help with the menu and enjoying some nice banter."
• "The service was outstanding - very friendly and helpful staff."

Cons:

• "Service charge when ordering at the bar? Just got automatically charged 10% service charge when getting a coffee, at the bar."
• "Poor service and poor food. It took 30 mins to serve us coffees even though there was no one in the bar or restaurant when we ordered."
• "We waited ten minutes to be seated, a long time before our order was taken."
• "Service was very slow."
• "Long wait for check in and for response at reception."
• "Service was near non existent, with wrong drink order and a ridiculously long wait on the food."
• "We waited TWO hours for our pre-ordered meals to appear."

Accommodation

Pros:

• "Perfect location from which to explore Norwich."
• "I thought the apartment was fabulous, a really nice kitchen, a very comfortable bed, very cozy room."
• "Beautiful apartment, everything you could possibly need and all great quality."
• "Excellent accessible room with walk in shower."
• "Beautiful accommodation - comfortable, clean and lots of character."
• "The rooms are very comfortable and well appointed for a short stay and breakfast is superb."
• "The rooms were reasonably priced and very spacious, and the breakfast included was delicious."

Cons:

• "Room was, stuffy and in a terrible location in relation to noise in the venue."
• "However, after returning late from our evening out we discovered that it was impossible to lock the large sash window which opens onto the drive on the Unthank Road."
• "There was a wedding party during our stay which meant it got a bit noisy at night, the walls are a bit too thin."
• "Carpets were dirty (looked muddy), the sofa was stained."
• "The apartment had cobwebs scattered throughout, and it was evident that it had not been vacuumed."
• "Although rooms were surface clean they really could have done with a 'thorough' clean out to match the price per night charged."
• "The room(s) could do with a maintenance snag list to pick up some small issues e.g. paintwork, grout and shower temperature control."

Value

Pros:

• "Fab all round!"
• "Great value for money at this portion size."
• "For what we paid really good value. Would definitely return for a revisit."
• "In terms of value for money absolutely good."
• "Huge portions for such a good price, was blown away."
• "Nice food and affordable."
• "For a price much cheaper than any of the booking sites."

Cons:

• "Drinks were very expensive: £13-something for a pint of cider and a pint of lager."
• "Power went out for an hour during our stay but no compensation was offered."
• "Bill was really expensive £100 for 2 with 12% service added which was surprising as you had to order at the bar."
• "Drinks are a little pricey, a pint of premium lager/craft beer will set you back ~£6.50."
• "This price for what we received is absolutely absurd!"
• "The worst telephone service I have ever encountered for a company."
• "It was let down by basically bad management and extremely terrible organisations and lack of communication won’t be rushing back."

Atmosphere

Pros:

• "Really loved the atmosphere."
• "Gorgeous drinks, reasonably prices and a stunning atmosphere."
• "Great ambience and decorations with a good vibe for a date."
• "Beautifully decorated restaurant and bar with a well appointed play area for children."
• "The outdoor area is fantastic and there’s plenty of space."
• "A delightful experience."
• "Such a lovely crew and the setting's beautiful."

Cons:

• "It was extremely loud, constant beeping from the kitchen and cutlery being sorted - could barely hear my boyfriend across the table."
• "One of them was extremely loud to the point of where we struggled to focus on our own conversation plus her language was so bad."
• "Too noisy to hear each other to speak."
• "And the noise level was LOUD."
• "Surrounded by cardboard boxes …. It was extremely loud."
• "The low ceilings did make it noisy at times."
• "The table directly behind us where 2 females sat, ruined our entire time there."