The Black Horse Reviews Summary

Atmosphere & Decor

Pros:

• "The actual interior is warm, cosy and atmospheric like being at home...."
• "A real surprise, with welcoming decor and friendly staff."
• "The atmosphere very convivial."
• "And the atmosphere is warm cosy and inviting."
• "atmosphere was friendly and warm."
• "Beautiful surroundings, a pleasant atmosphere."
• "Lovely pub. Twinkling lights everywhere."

Cons:

• "Shame about the background music, which is unpleasantly intrusive."
• "The music was a little loud making conversation a bit more difficult."
• "Shame when we went the weather was so bad."

Service

Pros:

• "The staff were lovely and were genuinely attentive without being overbearing."
• "Staff were very efficient, friendly, helpful and polite...a refreshing change!"
• "Staff were all attentive, friendly and very polite."
• "The staff are excellent here and always accommodating and helpful."
• "Staff so helpful and friendly."
• "Service was friendly and our little dog was made to feel very welcome."
• "Staff very friendly and helpful."

Cons:

• "The service at the bar was very slow due to only 2 members of staff trying to serve 70 people!!"
• "The service was very slow and lacked a personal touch."
• "Poor service (staff generally very pleasant and friendly but not very competent)."
• "Really poor service at lunchtime. We were sat at a table and given menus then basically ignored for 30 minutes whilst the staff stood by the bar chatting."
• "Some staff a little rude."
• "Plus just as disappointing was the less than friendly staff, they could not have made us feel less welcome and generally it was not a nice dining experience."
• "Staff ignored us for 30 minutes."

Food & Drink

Pros:

• "Love the mulled wine."
• "Particular highlights were the chilli beef starter, the chicken thigh and dolphinoise potatoes and the aranchini mains."
• "Today our meal of crab linguine and paella with chorizo was great xx"
• "both of which were delicious, well presented and cooked perfectly to our liking, using top quality produce."
• "The brownies, peanut brittle and ice cream was the best I have ever tasted."
• "Food excellent (sunday lunch) even a free doggie sunday roast."
• "The catch of the day was the best subtle, sophisticated meal I’ve had in years."

Cons:

• "The food was awful."
• "You will receive a plate that is basically half filler cabbage."
• "The chicken was dry, the roast potatoes were so hard I couldn't cut them."
• "my fish and chips had tons of bone (I have never had fish and chips with many bones before), fish was too crispy and chips was a bit soggy."
• "The aubergine dish was v undercooked and cold."
• "However, my main course was smaller than my starter."
• "Had good food and below average desserts."

Value

Pros:

• "Prices were very reasonable as well, a really positive surprise!"
• "Came in at £26.40! Bargain!"
• "Also their gold card is a good deal."
• "Reasonably priced."
• "We paid almost exactly £25 each including a drink so pretty good value for money as well."
• "Their prices are also really reasonable eg £3.50 for homemade gin."
• "Not overpriced at all."