Rushcutters Arms Reviews Summary

Service

Pros:

• "Sarah and her team were fantastic from start to finish!"
• "Attentive young staff too."
• "The person who served us was great too."
• "Fantastic service Saturday night from the manager and team."
• "Rose Smith was an amazing waitress. She was very accommodating, welcoming and never kept us waiting."
• "Very friendly efficient staff."
• "Staff attentive and constantly checking all OK and if wanting more drinks."

Cons:

• "Not one member of staff were friendly or seemed pleased to serve us."
• "The waiters were very slow at taking orders and bringing food and drink out."
• "Sorry but felt that the service wasn't good enough had to wait a long time between being seated and given our drinks until after prompting were asked for our meal choices."
• "Staff weren't very polite, we waited 30 minutes between finishing the starter to getting the main."
• "Staff were polite but seemed very unorganised and just miserable."
• "We were seated quickly but all the staff seemed disinterested and not engaged in the job."
• "Staff seemed bored and not friendly, felt we were intruding."

Food Quality

Pros:

• "Great food, reasonably priced, good range of drinks."
• "The food was of a very good quality and delicious, portions were very generous."
• "Food fabulous. I tried the new Autumn menu, Game pie it was to die for."
• "Food and service was good. Hummus flatbread was delicious, as was mini cheesecake."
• "The food was amazing and would have happily paid for it if we didn't have the vouchers."
• "The food is very good - tasty and substantial portions at a good price."
• "Food was good and well presented."

Cons:

• "However, food is really poor, especially the Sunday Lunches which were cold, soggy, anaemic looking and limited flavour."
• "Been to the rushcutters today and the food was not very good. very dry."
• "The food quality and standard have slipped."
• "The whole thing was dry and we felt not worth the money."
• "Steak not even remotely cooked how I asked, half the plate of food seemed to be missing, not worth the money."
• "Food is all frozen and really poor quality."
• "The food was disappointing and over priced."

Atmosphere & Location

Pros:

• "The pub resides next to the river yare, so a possible watering hole for boaters!"
• "The atmosphere of the pub was so cozy and the views out back across the river absolutely beautiful."
• "Really good value and a nice setting against the river."
• "The location is superb in the summer having a drink overlooking the river."
• "Love this place food and drink 10/10 service 10/10 and views along the river perfect for a meet with family or friends."
• "A beautiful restaurant by the river."
• "It's a nice looking pub with plenty of outdoor seating so a good place to go when the sun is out."

Cons:

• "It wasn't memorable for the food or service, but the view is lovely."
• "However, we arrived 15 minutes after opening to avoid the lunch time busy period and were disappointed to see that the garden area was filthy."
• "Not the most inviting of places."
• "The furniture hadn’t been set, the tables were filthy, condiments unfilled and the ‘help yourself’ cutlery was also filthy."
• "Geese mess/droppings outside. (Not sure how they can combat this, but it might put some people off)"
• "Couldn't eat inside as there weren't any tables left, quite frustrating when you look around and the place is almost empty upon arrival and departure!"
• "Not a good Christmas atmosphere."