"It’s always got an amazing atmosphere - the staff are lovely and the array of events on leave something for everyone."
"Hosting drag nights does make this the place to go for many gay people in the city."
"Amazing time and great turnout at the 'Latin Booster' party last night at Yates; people from all over the world enjoying the warmth and rhythm of a real Latin party."
"A great atmosphere with a loud DJ and dance floor, a popular venue for the locals and visitors alike."
"Great atmosphere due to lots of race-goers and venue was busy but spotlessly clean."
"Staff were very friendly, Nice Chilled music for a Sunny afternoon."
"Great atmosphere, great service and brill masterclass too"
Cons:
"Extremely loud, now im autistic and heck i know if this stuff bothers me don't go there."
"The music was loud and not to our taste."
"Loud and boisterous."
"A bit too noisy for my liking."
"Poor atmosphere and no direct or any idea as to what the process is."
"Awful atmosphere, awful place"
"Shocking, there was only half of the bar open and people 5 deep to get a drink. Shocking for a Saturday night."
Service & Staff
Pros:
"Called in for a breakfast today, excellent value for money and very pleased they allowed dogs in the conservatory."
"Spoke to other staff who were friendly and helpful when we needed assistance."
"Thanks Josie, you were very helpful."
"Staff very polite and extremely helpful."
"Bouncers were a lot of fun but very professional."
"Staff very pleasant and helpful."
"The staff exhibited politeness and provided a warm welcome."
Cons:
"Staff are worked ridiculously hard by managers with about 3 GCSE's between them"
"The staff (didn't wear uniform yesterday) was impolite and rude to us."
"Not enough bar staff to contend with the volume of people."
"Very poor service... Tables dirty with used glasses and food plates left out."
"The manager responded in a rude manner."
"Staff need proper training in all departments"
"Arrogant staff"
Food & Drinks
Pros:
"Cocktail making class was soo much better than expected with shots and games etc."
"A great atmosphere and fantastic food. The staff were friendly. Samantha who worked on the bar was very accommodating to me and went above and beyond to give the best customer experience."
"I went on the weekend and the food was brilliant! The cod was fantastic, perfectly crisp and the chips were well seasoned."
"Service was good and the food was also good."
"The vegan pie was good though."
"When our meals came they looked and smelt gorgeous"
"Affordable and delicious, the food exceeded expectations."
Cons:
"Tables were dirty and overall just a gloomy setting for such an upbeat bar. The food was shocking and felt like a waste of money."
"Service slow, food like warm"
"Overpriced poor food, served barely hot enough"
"Chicken burger half a centimetre thick. Tasted like Pressed chicken. Tepid chips no salad."
"Nachos were not that nice cheese was not melted"
"The Burger was okay, but the chips were stone cold and had been cooked at least 20 minutes, they were terrible."
"Very disappointed with the food quality, my partners meal had several items missing that was on the menu, my pie crust was hard and overcooked not many chips with my dish."
Cleanliness & Maintenance
Pros:
"A bit of a mixed interior but it seemed to cater for all ages... however the beer was ok and the place was clean."
"They even decorated our table with balloons & table confetti which was a lovely touch"
"Toilets where very clean and the Beer Garden Looks Amazing!"
"Good music, toilets nice and clean and splash of aftershave available, for a price."
"The pub looked clean and fresh."
"Lovely view over the river."
"The place was clean and not very busy at midday."
Cons:
"After visiting this place Friday afternoon we noticed toilets were in poor state of cleanliness and revisiting on Saturday lunchtime the toilets were worse."
"The english breakfasts was ok, but the toasts were burned black, the tea cup was dirty and stinky."
"The floor was wet and sticky, Wont be going back to this pub."
"Windows and sills dirty. Heinz sauce stand rusty"
"The floor was covered in glass and my friend got some stuck in their foot, the staff provided some assistance but offered no compensation for this."
"Doorman were great, but the tables were absolutely minging."
"I could smell the toilets halfway up the stairs. They absolutely stank and were minging."