House Of The Trembling Madness // Stonegate (No table bookings) Reviews Summary

Atmosphere and Decor

Pros:

• "The room is completely wonky, one of the best medieval buildings I’ve been inside."
• "The place is quirky and unique."
• "Tasty food, friendly service and great medieval decor."
• "Upstairs the bar is Old World, Game of Thrones vibe - wonderful to sit in and enjoy drinks!"
• "Atmosphere and decor are both really good - lots of stuffed creatures on the walls, rickety stairs, very olde worlde."
• "The atmosphere upstairs is just lovely, and it’s definitely a place to have a quiet drink with some friends and soak in the history of York."
• "Such an atmospheric place, the food is delicious and the beer outstanding and often totally unique."

Cons:

• "It’s tiny and has the tendency to get quite rammed but understandably so."
• "the space is relatively small and gets packed on some nights."
• "A pretty cool place but attracts the 'pretentious moi crowd' and hipsters on the verge of selling out for a middle management career in the 'ivory tower'."
• "Wasn't keen on the stuffed deer heads etc in the pub upstairs."
• "The only thing I didn't like, the barmen was holding and cutting pork, and handed over the beer glasses with porky fat fingers which was revolting."
• "While some effort has been made to keep some of the quirkiness of the original bar some thing has been lost in translation."
• "Very small so expect to sit next to strangers in this quirky bar."

Service

Pros:

• "The staff were brilliant and helpful with suggestions and knowledge about the beer on tap."
• "Jolly staff, who were welcoming and helpful."
• "Staff provided reasonably quick service."
• "Staff are always very helpful and knowledgeable of their beer selection and comparisons."
• "Staff were friendly and helpful."
• "Very friendly staff and great beers, what more could you want."
• "Staff really friendly."

Cons:

• "two of the assistants were so rude. They ignored the full line of customers and just stood talking leaving one person to do all the work."
• "I have never experienced such rude staff in my life (only two of them were rude; the others were fine)."
• "The woman with pink hair was especially unpleasant. She kept shouting at people across the whole pub and speaking very aggressively to customers."
• "The staff member who served us clearly didn’t want to be there, almost felt scared to ask for another drink!"
• "The boys at the bar were quite full of themselves and neither very friendly nor helpful."
• "Couple of miserable staff more interested in chatting with each other."
• "Ruined by rude staff who couldn’t do their job."

Food and Drink

Pros:

• "Check out their daily specials, particularly their stews. I had their venison stew which was delightful."
• "Incredible selection of beer in the shop, decent selection in the pub too."
• "Comprehensive choice of craft beers."
• "Awesome food selection from this tiny wee bar/kitchen."
• "Food was amazing. We had the fish platter and the bangers&mash with mushy peas."
• "The sharing platter was AMAZING!! Every component on there was incredibly tasty."
• "The beers were good and the food was great!"

Cons:

• "For a store it's great (Though expensive) as a bar it's a frustratingly busy (And rowdy) mess that I don't have the patience for."
• "The one let down was the food (soup was good...pie wasn't)."
• "The steak and stout pie was fairly big, but the pastry was thick and there was not very much steak or stout in the center."
• "Tried a cheese platter which was ok - bread was poor."
• "The remaining small chunks of cheese were far less than imposing. Not much of a cheese board, but it was okay, nothing to write home about."
• "My food was ready 1 hour 15 mins later."
• "An absolute utter disgrace. My meal was £14.50 and I demand to take this higher as necessary."