Lockside Reviews Summary

Staff and Service

Pros:

• "Staff are funny and knowledgeable in their drinks and our cocktails tasted lovely."
• "Service was superb, both at the bar and at the table."
• "The staff are always welcoming and the drinks and food here are fantastic and not overpriced either."
• "Good music, good staff members and security staff were strict on crowd control and let the decent people in."
• "Adam, our server, was fantastic."
• "The staff are friendly and a good laugh."
• "Staff at lockside served me quickly."

Cons:

• "Incredibly rude staff, particularly the women with the pink hair and the bloke with the ponytail."
• "Security was very rude and kept shouting at guests all throughout the sudden closedown."
• "Servers seem really determined NOT to take our order."
• "The staff here care more about standing outside smoking than they do serving."
• "Staff was a little rude. (the ones behind the bar)"
• "The barmaid with the black lipstick had a shocking attitude, very poor customer service."
• "When we complained staff not friendly."

Food and Drinks

Pros:

• "The beer range includes national and international lagers and pale ales."
• "Good quality pub food is also available."
• "Food was very, very tasty and portions were more than adequate."
• "They had nice music and food was lovely."
• "The Peach Jubel however is lovely."
• "None of the food was too spicy and we had a wide choice."
• "Great food. Had a vegan burger there and was really delicious."

Cons:

• "Bottomless Brunch @ £35.00 but you can only order 1 food item which is tiny."
• "Portions of calamari and chicken bites very very, very small."
• "The fish was so disgusting you could even smell it, like off, rotten meat."
• "Disgustingly overpriced drinks and food."
• "Food was very disappointing. Overpriced, small portions and poorly made."
• "All food was bad in general but the chicken bites and beef burger were inedible."
• "Cheap ingredients and untasty food."

Ambiance and Location

Pros:

• "The décor inside is fairly modern, bar style, and suitable for larger groups, too - clean and inviting."
• "Busy fun venue right above the Camden KERB market."
• "Very beautiful place. A pub over the Camden street food Square close the bay."
• "A great venue in Camden that overlooks the canal and Camden Market."
• "Very chilled cool pub just next to Camden’s Market, very kind service from the security to the bar tenders, very good DJ when I was there and people have a nice vibe."
• "Fantastic little bar in the heart of camden, great food and cocktails."
• "Nice outdoor seating on a terrace above the markets."

Cons:

• "Not covid safe at all. No social distancing, we sat back to back with strangers & were crammed in a small space."
• "Great position and ok drinks, but, very dirty and needs some attention to the interior."
• "Lively. Very crowded. No social distancing. Stinks but nevertheless this really is a fabulous place."
• "The tables where not cleaned since forever."
• "It looked like the toilets weren't cleaned in at least a week."
• "The bathrooms are disgusting, one of them with a broken seat."
• "Hard to find, different music outside and inside."

Management and Policies

Pros:

• "Lockside Camden are absolutely amazing! We brought a huge party of over 100 people and they were so accommodating."
• "One guy kept bothering us and the manager dealt with him immediately!"
• "The security was cool and friendly."

Cons:

• "Terrible experience, bouncer denied entry without giving any reason to."
• "They refused entry to our group because black people was in the group."
• "Horrible security, manager swore at us and closed down the place 2 hours early and forced us to finish our drinks."
• "Unfortunalty this place has the worst management ever!"
• "Awful service. Went for drinks and ordered some food... but were just told tough luck."
• "Unprofessional management, the manager was incredibly rude and straight up lied."
• "Potentially good night was ruined by rude staff who are judgmental and insulting."