Prestige Time Services Ltd Reviews Summary

Quality of Service

Pros:

• "My watch has come back looking like brand new."
• "Less than three weeks later I received an invoice and phone call stating the watch was completed."
• "I received back the watch I remembered from new."
• "Paul uses genuine manufacturer parts and yet the prices are still realistic."
• "I have been extremely impressed with the work they carried out."
• "Brilliant Company, communication was second to none."
• "First class."
• "The service took exactly the time that they had indicated at the start."

Cons:

• "Don't expect a 5 minute turnaround this is a thorough process."
• "I realised that Prestige Time Services was very local to myself and seemed to have a good reputation."
• "There are many places that claim to be “experts” in repairing high end watches and I have heard many horror stories about watches being damaged."
• "I have always used a very expensive watch shop in Brighton to do this for me and am usually without my watch for about 3 months."
• "Due to Covid 19 restrictions, I had to place it in a box inside the locked door and didn't actually see anyone."
• "Having contacted two dealers, and been told that they would need to send my watch off-site for repair."
• "The watch was ready a few weeks earlier than indicated and so I made arrangements to collect it."
• "Looks like a brand new timepiece. There was some delay getting parts from the Swiss factory."

Customer Service

Pros:

• "I can only recommend this company in terms of communication and service. Superb!!"
• "I would not hesitate to recommend this company, I will certainly use Paul for any service work in future."
• "Paul at Prestige Time Services (PTS) gave the watch a full service."
• "We received the watch in plenty of time, Natalie had put it in a little TH presentation box for us."
• "Paul uses genuine manufacturer parts and yet the prices are still realistic."
• "I found Prestige to be highly professional."
• "Prestige Time Services did an excellent job on refurbishing my Omega Seamaster."
• "After 11 years of service my Rolex Submariner finally started to show signs of mechanical wear."

Cons:

• "I can't speak highly enough of the service delivered by Prestige Time Services Ltd."
• "My husband and I were initially hesitant to trust our watches with an unfamiliar service."
• "After being advised by Gucci that they were unable to repair my watch due to parts being obsolete, I thought I would never be able to wear my watch again."
• "I had dropped my Rolex watch, smashing the crystal face, on the 1st day of the March lockdown."
• "I have had my Omega serviced twice before finding Prestige Time Services."
• "After looking on the Internet and reading various reviews, I settled on using Prestige Time Services."
• "I chose Prestige as the quote was competitive, they do the repairs themselves."
• "After a Google search for an Omega credited service centre in the Warrington area I stumbled across Prestige Time Services Ltd."