Derbyshire Motorbike School Reviews Summary

Instructors and Staff

Pros:

• "Really great team of instructors, a very chilled and friendly atmosphere, whilst maintaining a very professional and efficient teaching style."
• "Our instructor Lee had endless patience and advice through the whole course."
• "Special shout out to my instructor Steve. The best in the area for motorcycle training."
• "Mark and all guys at the school were very patient and encouraging all the time."
• "Mark & his team - the 2 Lees, Steve, Sandy, another Mark, Ian & Hannah in the office are absolutely brilliant!"
• "Absolutely top class service. Right from Lee and Paul on the CBT course, to Kev and Mark on the DAS."
• "Mark, Kev and Matt are very experienced instructors, delivering best in class training with safety being a priority."

Cons:

• "Guess what-never had my refund(cancelled mod 2 about 3 weeks before my test) as far as I know its 3 working days, but hey ho what do I know im just a ''Juicy cow full of milk'' if u know what I mean lol."
• "First attempt they gave me a brand new MT-07 with faulty clutch, second attempt just lack of experience on the road as every lesson I was on with DMS were about 2-3 weeks before my test and still they let me drive around Derby only but not in Burton as I would expect...."
• "Unfortunately I failed my first Mod 1 test (my fault nothing to do with the tuition I had a brain fart!)"

Motorbikes and Equipment

Pros:

• "The bikes they use are very good, not tired and run down in any way, well maintained and also setup for if like me you’re a shorter rider."
• "The bikes and equipment are top notch, along with private training pad to match."
• "The bikes are very well looked after and the bikes for the DAS are pretty much brand new so your not riding around on old knackered bikes."
• "The motorbikes are great - all fresh, very well maintained and some brand new."
• "I had a lot of great instruction which massively improved my riding ability on very well looked new 700cc motorbikes."
• "All staff were very friendly and helpful and the bikes were well maintained."
• "Plenty of gear to choose from when needing to borrow. Great training grounds and you can tell the bikes are really well maintained."

Cons:

• "Mod 1 with 2 faults (speed related) and Mod 2 1 rider fault and an eco fault from a overzealous examiner."

Customer Service and Support

Pros:

• "I'm really grateful for all the help and support provided throughout my training - can't recommend them highly enough!"
• "Hannah, the office manager always welcomes you with a smile and is encouraging for each lesson she always manages to work around your diary to make sure booking lessons suit you!"
• "Massive thank you to Hannah for fielding all my questions and booking in my lessons."
• "Christine - helped me with my test bookings and was amazing every time I met her and bothered her with changes, preferences for times that suited me the most - her response was always a smile and on how she was happy to help with whatever she could."
• "The owner of the school mark is a brilliant bloke helped me out a lot getting my tests booked earlier."
• "Everyone who I've spoken to couldn't of been anymore helpful a great bunch of people and I would highly recommend them to anyone wanting to get into motorcycles."
• "Thank you to everyone at Derbyshire Motorbike School!"

Cons:

• "The other schools I visited didn’t seem interested & had old bikes that looked a bit rough, training grounds that were a bit rough & a long way from their premises and they also wanted to charge me for kit hire."