The White Horse Overstrand Reviews Summary

Food Quality

Pros:

• "I had the steak for dinner which was probably one of the best I had eaten."
• "Food in the evening absolutely superb and the breakfast rates as one of the best I've had anywhere."
• "The best fish and chips with amazing batter."
• "Food was absolutely hands down amazing."
• "Food portions were generous and beautifully presented."
• "Food of high quality at reasonable prices."
• "The food far exceeded my expectations, there was a degree of finesse and skill that showed it had been prepared by someone who really cared about their craft."

Cons:

• "Had Sunday lunch which was disappointing...asked for the beef pink, it was nearly raw sadly."
• "The duck was tough (we had to ask for steak knives to cut it) quantities were small and the meal was only just warm."
• "Food, when it arrived was a disappointment."
• "The crab was dry, and the 'roast potatoes' were soggy."
• "Roast beef very chewy roast pork was a big thick roll."
• "Our battered fish was overcooked and the restaurant was besieged by flies."
• "The duck was tough and undercooked."

Service

Pros:

• "Very friendly and accommodating staff who checked for dietary needs."
• "Very friendly and accommodating welcome."
• "Good service."
• "The waiter was very apologetic."
• "Staff very friendly and attentive too."
• "Service was friendly and very good."
• "The staff were so friendly, nothing was too much trouble."

Cons:

• "Very poor communication from Sam who would rather argue with customers than provide the service she is being paid for."
• "Very poor service. We had to ask three times before anyone came to take our order."
• "Table service outside useless even after I got the waitresses attention."
• "When I was asked halfway through the meal, how the meal was, I told the waitress, but she seemed uninterested, and offered no apology, only the bill at the end."
• "No one came to ask us if everything was ok with our meals and the service charge was automatically added on to the bill which we thought was out of order."
• "Our waitress then came back with drinks and I then informed her that food would be available in 30minutes. She just said 'who told you that'."
• "Staff were very argumentative, we were charged for something we didn’t order."

Ambiance and Decor

Pros:

• "The surroundings are lovely with nice beer garden at rear."
• "It was very stylish indeed and we were duly greeted by a very efficient waitress."
• "The White Horse on a Sun and it was a lovely charming place."
• "The rooms are clean and beautifully decorated."
• "Beautiful pub and fantastic beer garden!"
• "Loved this pub, beautiful location very spacious garden massive children's play area with a sand pit to keep the little ones of all ages busy."
• "The garden was lovely and even had a kiddies play area, tables nicely spaced out."

Cons:

• "Quite a bit of noise from other bedrooms when toilets were used."
• "Sadly the decor is slightly lacking and there was a feeling of sitting in a canteen, the layout of the dining room feels odd."
• "The restaurant does have a canteen feel which was worse at breakfast when there was no music on."
• "Brightly lit, expensive pub with no atmosphere."
• "This place has an unexpectedly modern feel inside, which is slightly disappointing when you choose a traditional-looking pub from the outside."
• "The seats outside were broken and dangerous."
• "Disappointed with interior, staff appeared stressed."

Value

Pros:

• "Prices very reasonable - will definitely be returning for more food and drinks."
• "At £17 this was great value considering what we got."
• "Stupidly cheap, very cosy and well appointed rooms."
• "I was impressed by the great choice of real ales at reasonable prices."
• "Lots of free parking nearby and the council car park is a couple of hundred yards away."
• "Tons of free on street parking that left plenty of room for restaurant, pub and hotel visitors."
• "Fair size fish with excellent crunchy batter, not at all greasy."

Cons:

• "It is pity to be stingy giving the customer such few chips (like a child portion) hardly any salad and spoil the experience of eating here when actually the chef seems to cook well."
• "Pints were on the expensive side so watch out for that."
• "£4.70 for half a pint of orange and lemonade!"
• "The menu choices have greatly reduced since our last visit & the prices seem to have increased disproportionately."
• "**BEWARE HIGH WINE PRICES** We asked for two glasses of house rose and were charged £9.45 for each!"
• "Pint carlsberg £3.80 Glass of coke £2.85."
• "Expensive food for what you get, and not very good."

Accommodation

Pros:

• "Dogs welcome."
• "The rooms comfortable. A short walk to the beach."
• "Great accommodation, fab food and lovely staff."
• "It was clean, the room was a tad tired but large enough with all the amenities we required."
• "The room was big, beautifully furnished and clean."
• "Our room was warm and comfortable with everything we needed."
• "Rooms were clean, tidy & warn."

Cons:

• "Shame the wedding party was cut short as management were worried about other guests!"
• "One to stay away from if hungry !! Looks like a pub from outside and trying to look like a gastro pub inside and serving gastro type food and fails miserably."
• "Sorry to say we will not be returning."
• "Ours however was on the top floor (old servants quarters) and up 3 flights of stairs so if you have an issue with stairs I'd ring to inquire first!"
• "Room number 2 is above toilets in bar area and is very noisy banging doors and hand dryers."
• "I was on the top floor, and if anything I would have liked a desk to work at, but this is not a business hotel."
• "We stay for one night end of march 2019 over all was nice beach was lovely just a short walk away, pub its self was nice we took our dog with us had an evening meal not much choice was pricey and took a while to come, breakfast was nice would have been nice to have some fruit would we stay again NO only if some changes were made to our room it was cold but we did have small heater which helped wasn't that clean need better pillows mattress was too hard and for the bathroom i couldn't shower due to being freezing no heating in there."