Leagrave Dental Sedation Clinic Reviews Summary

Customer Service

Pros:

• "They even called me the next day to see how I was feeling."
• "From start to finish, the staff are always very welcoming, warming and always helped to put me at ease."
• "The administrative and nursing staff were all very helpful and kind."
• "Thank you all for the exceptional service and care you provide to your patients."
• "The assistant even held my hand during the anaesthetic injection."
• "The care, understanding and manner of everyone was first class."
• "Both me and my husband Gary Archer have always received excellent treatment at the Leagrave Dental Sedation Clinic."

Cons:

• "Very bad experience. The dentist couldn’t do much to help her."
• "I'm disappointed as this was my first visit here. I paid for a 30min session with the hygienist and only got 22mins."
• "The whole experience was appalling, I would not ever return, or recommend Leagrave Dental Sedation Clinic!!"
• "Some members of staff were very difficult."
• "The lady on the desk if she is anything to go by I would stay well clear of this place as no compassion and so rude."
• "However, we found the elder receptionist to be very rude, snappy and condescending from the outset."
• "Ridiculous - trying to make a couple of enquiries and possibly schedule an appointment but been on the hold on phone for over 10 minutes."

Professionalism and Expertise

Pros:

• "I have received a very personalized yet professional care. True experts in the field."
• "The surgeon who treated me in surgery 1 was informative and clearly knew what they were doing which filled me with confidence."
• "The dentist Dr Sadia was very patient with her from the start to the end."
• "The oral specialist Neeta was particularly helpful."
• "Dr Riaz Hassan and all his colleagues delivering an excellence service with affordable price."
• "The whole team were highly professional and a special thank you to Mr Baker and Dr Jetty who showed such compassion."
• "They are excellent specialists."

Cons:

• "A terrible place to take a child. Dismissive and arrogant dentists."
• "The dentist was rude and more interested in talking over my husband to the person behind him standing at the door!"
• "The dentist or Oral Surgeon...was impatient, did not care an ounce about my concerns nor fear of having dental work."
• "The dentist argued with me today basically implying that I am a liar regarding my daughters allergy to a local anaesthetic."
• "The female dentist broke his HEALTHY TOOTH when pulling the rotten tooth out!"
• "I was referred to the clinic because I have impacted wisdom... the dentist I saw was extremely rude and used a harsh tone of voice."
• "However they failed to check her medications and consequently had a very bad reaction to the sedation."

Comfort and Care

Pros:

• "I was extremely nervous and the staff put me at ease and did a great job looking after me!"
• "She was well taken care of by her dentist, dental nurse, anesthetist, and recovery nurse."
• "The staff were so welcoming, helpful and caring from the reception staff through to the dentist, and dental nurse and the lady in the recovery room."
• "I'm so scared of going to the dentist, but recently had to get 3 fillings and was made to feel so comfortable by the staff here."
• "The care and attention the staff provide is outstanding."
• "The staff were so kind and patient with me."
• "They made my nervous boy feel comfortable and had great distraction techniques."

Cons:

• "This is the worst place on earth to take a child who is anxious."
• "They have absolutely no idea how to make a child feel at ease.. our child came out terrified."
• "I always thought sedation was to help anxious patients and to get it all done in one go - how wrong I was I will never take her here again."
• "Being a nervous anxiety ridden patient she had opted for sedation for a few fillings... they very quickly were very uninterested in her."
• "The reception 100 % made me nervous, not listening to my need, inhumane and not considerate."
• "Please away from them as they rip off."
• "Staff provided the wrong information multiple times only to have new information on the day of treatment."