Address: 331 Washway Rd, Sale, M33 4EE, United Kingdom
Phone: +441619732753
Rating: 4.7
based on 141 reviews.
Staff Friendliness and Professionalism
Pros:
"From the moment I walked into your place, I was greeted by a warm and friendly receptionist."
"The receptionist was very nice and helpful."
"The receptionists are also friendly & approachable."
"Very friendly and professional dentist and nurse."
"I was very pleased with the friendly and professional service from receptionists and clinicians."
"The staff were all very friendly and made me feel at ease."
"All the staff were super nice."
"All staff are friendly and welcoming."
Cons:
"However, the receptionists were less friendly."
"Slightly harsh receptionist with someone waiting in queue for 10mins and saying they’re late by 17 mins for the appointment."
"Poor. Reception staff are regularly rude and unhelpful."
"Reception, staff and overall dental care is great, however the reason for the 2 star review is solely due to the hygienist."
"Don't bother with them. Rude reception staff, book appointments without telling you about them then kick you off to books!"
Quality of Dental Care
Pros:
"The Dr. took the time to thoroughly explain the procedures, answer my questions, and address any concerns I had."
"Dr Barlow is wonderful, she’s very patient, kind and reassuring."
"Seen dentist Lynette Matthew twice now and she’s the best dentist I’ve ever seen!"
"I cannot rate Smile Sale highly enough."
"Excellent dentist. Elizabeth Barlow has been fantastic throughout my treatment."
"The dentist was brilliant - spotted a minor issue and took steps to prevent it becoming a major pain."
"I have had a phobia about dentists since I was a young girl. I am now 55 I have been seeing Sophie for the last couple of years and all I can say is she is a fantastic dentist."
"Mr fisher is very friendly and a very good dentist, nothing is too much Trouble if you have a issue with your teeth."
Cons:
"I attended this dentist due to tooth sensitivity, the offending tooth was removed, but the root wasn't. I had a number of fillings and these fell out. Since then my teeth are breaking."
"Struggled to get several appointments to fix a broken crown and due to this it took 4 months between 3 separate appointments to replace."
"I have have only been with this practice 6 months but have needed several appointments due to not having a dentist for years."
"The dentist who I saw was very pleasant and treated me with respectand I'm pleased that there was no need for the drill, she also cleaned off the tartar on my teeth."
"i have 2 broken crowns and was told it would be September at least until i can get treatment. I have not choice other than to go private, this pace and HNS dentist is an absolute joke."
"The practice is very efficient, the dentist who I saw was very pleasant and treated me with respect."
"I had a really positive experience here! The staff were all very friendly and made me feel at ease."
"I had my appointment at Smile dentist at Eastway Sale on Wednesday 10th February with Dr Ian Fisher. This is the first time I have been to this dentist and I was very impressed with the service I received."
Appointment Availability and Management
Pros:
"Fitted me in on the same day despite my usual Dentist being on annual leave."
"I’m very happy with the service from this practice. Appointments offered when needed."
"I attended 23/5/23. Unfortunately I was a little late, stuck in traffic, although I did phone the dentist. They were able to allow me to see the dentist quite quickly."
"My first visit was yesterday, everyone was so kind. Everything was explained to me fully and I left knowing the treatment I need and I have my next 3 appointments."
"I have been with the practice for over 40 years and the service I receive is superb."
"Appointment arranged at short notice (just over a week). Receptionists very pleasant and helpful."
"I was very grateful to be fitted in at short notice as I had raging toothache just before Christmas."
"Efficient arrangement of emergency appointment for next day."
Cons:
"One more thing, due to staff changes, my appointment has been cancelled 4 times so my initial appointment has been delayed for 4 months."
"I didn't want to leave a star but it wouldn't allow zero. After been registered with them due my lower left tooth cavity and hopefully to get it sorted, they kept cancelling my appointments."
"However, in the past 18mths standards have slipped, especially for NHS patients when certain dentists became private."
"It is OK. My dentist is really good. The only criticism for the practice is that they give you an appointment time of 9am, you arrive there a bit early to see the dentist on time but they open the door and let people (long queue!) in at 9am."
"I didn't want to leave a star but it wouldn't allow zero. My young daughter has been waiting months for a filling only to be phoned at the last minute to be told it was cancelled."
"Gone down hill quickly now its changed ownership. Tried phoning up several times, either not answered or answered and put on permanent hold."
"i have 2 broken crowns and was told it would be September at least until i can get treatment."
"Always being nervous of going to the dentist, however Ian Fisher and staff were lovely and put me at ease."