Pont Y Pair Inn Reviews Summary

Category: Pub

Address: Holyhead Rd, Betws-y-Coed, LL24 0BN, United Kingdom

Phone: +441690872030

Rating: 4.1
based on 171 reviews.

Food Quality

Pros:

  • "The food was really tasty and well prepared and very reasonably priced."
  • "The food we had was fab."
  • "Lovely breakfast, brilliant customer service."
  • "The food looked absolutely wonderful."
  • "Really good food, reasonably priced."
  • "The chicken starter, the burgers and the puddings all exceeded our expectations, plus it was great value for money!"
  • "The food was hot fresh and tasty."

Cons:

  • "Chicken smelt and tasted funny so couldn't eat it."
  • "The roast pork was somehow slimy, the beef was both fall-apart tender and tough as old boots."
  • "Portions were generous but the roast beef was very tough."
  • "Most of the food came cold, we didn’t get everything that we ordered until we complained and then it arrived 15 minutes later."
  • "Spicy bean burger was like the cheapest frozen supermarket patty."
  • "The beef was very tough, parsnips were crispy on the outside but when tucking in they weren't cooked inside, burnt yorkshire pudding and the roast potatoes tasted fried in old oil."
  • "Food was terrible, my burger was far too spicy so all I ate was chips."

Service

Pros:

  • "Staff extremely helpful."
  • "The staff were very pleasant and worked hard to accommodate us."
  • "The waitress was friendly."
  • "Bar staff were legends and the drinks were good value."
  • "Lovely staff and fast service would recommend :)"
  • "Great food. Amazing service."
  • "Staff are very friendly and welcoming."

Cons:

  • "The room I saw advertised was certainly NOT what I encountered."
  • "Really slow service and the women who is behind the bar doesn’t know how to smile!"
  • "It took over 45mins for the food to arrive, which came without a smile or apology for the wait."
  • "We were handed a menu but they neglected to say that only half of it was available."
  • "The pub appears understaffed with them working tirelessly trying to keep up with the Saturday rush."
  • "The tables were in need of cleaning but didn't seem to be enough staff."
  • "Waiting over 2 hours for our meal which arrived inedible."

Accommodation

Pros:

  • "Comfortable room and mattress."
  • "Gorgeous hotel with amazing rooms."
  • "Oh, and location is amazing. In the middle of Snowdonia."
  • "Room was a bargain at £99."
  • "The rooms were simple but clean and very comfortable."
  • "The rooms were comfortable and spacious."
  • "Good sized rooms, wi-fi very reasonable tariffs."

Cons:

  • "So this is not a three star hotel! It’s little better than a backpack hostel."
  • "The double glazing inner window did not close properly meaning it was draughty."
  • "Facilities in room very basic and it smelt stale it was awful."
  • "There was no onsite car parking despite this being advertised."
  • "The rooms were old and cramped, bedding was clean but there was mold in the bathroom."
  • "The room was dirty and smelled."
  • "The hotel is run down, very poorly run and definitely not a hotel!"

Value

Pros:

  • "Plus it was great value for money!"
  • "It was good value for money."
  • "Great value for money!!!"
  • "Good on price and value too."
  • "Prices reasonable for good quality food."
  • "Inexpensive and delicious."
  • "All round very good value."

Cons:

  • "Very little choice on menu and horrible stone garden full of smoke."
  • "Very disappointed. Checked website and food was served until 9pm. Turned up at 7pm on a Saturday evening to be advised that they had 'private parties' in and had already stopped serving."
  • "£37 for two rubbish sunday dinner, would not bother going here."
  • "£178 a room for 1 night, for that price you’d expect something half decent - no towels provided, no toilet paper in the room."
  • "However, the food was good, but nothing spectacular."
  • "Overall this was a bit of a letdown in terms of the price paid for the food and lodging."
  • "Completely overpriced for what you get."

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