Brewpoint Bedford Reviews Summary

Food Quality

Pros:

• "Food was great, staff really welcoming and attentive."
• "Amazing pizzas... Great environment."
• "The food is great, as are the drinks."
• "Stayed afterwards for a meal which was excellent and reasonably priced."
• "The buffalo chicken wings were also a delight!"
• "The food was amazing a table of 10 plus two kids."
• "Probably the best brisket we've ever had."
• "Fabulous lunch for 3 generations from 3 to 72 We all enjoyed our Pizza and 8 small plates."

Cons:

• "I ordered the wings and when they arrived I was completely shocked at the state of them."
• "Food came out at different times, plates & glasses weren't cleared."
• "Food was OK, but not long after eating, we all said to each other, that the food hadn't really filled us up."
• "The food was good, maybe a little pricey but it's to be expected."
• "Food was OK, over £15 for a burger and chips, burger was good but portion size was small for that sort of price."
• "Nice building, but is serving awful awful food that just can't justify the prices."
• "The food was mediocre at best."
• "Wagyu burger was no better than a cheap Iceland frozen burger."

Customer Service

Pros:

• "Staff really welcoming and attentive."
• "The staff are welcoming."
• "Very knowledgeable and helpful guide."
• "I really appreciated the staff's extra care when helping my grandad with his order."
• "The staff were lovely I can only put the fault on the business owners."
• "Staff were great as all reviews say."
• "Staff are always super friendly and helpful always service with a smile."
• "Staff were great too, which really made the experience."

Cons:

• "All staff standing around and not coming to the table to take our order."
• "A simple coffee took far too long to arrive, with no apology."
• "Food came fairly quickly, Service was friendly. Food was OK, but not long after eating, we all said to each other, that the food hadn't really filled us up."
• "The service was really poor, a lot of the staff hung around the bar talking amongst themselves most of the time."
• "I waited for 8 minutes. Two girls stood at one end of the bar playing with a laptop. Three others passed by and ignored me."
• "Poor service and poor quality food, as staff too busy looking at themselves in the mirror or looking at their mobiles."
• "I went on a tour with my uncle and cousin. All three of us are beer 'fans'. The tour was really great, our guide 'Tim' was amazing."
• "Unfortunately since writing my first review (below) a couple of years ago, I now feel the need to update and downgrade."

Atmosphere and Environment

Pros:

• "This is a really unique and interesting pub, it has a nice outdoor space and they provide blankets."
• "Highly recommended for families. Nice outdoor space."
• "The decor is perfect, very relaxed American brewery."
• "Really lively environment, cheerful and airy."
• "The flights of beer are a superb way to sample the beers."
• "Spotted this place during a day out exploring Beds."
• "A real hidden gem. Had seen this place once or twice in passing but wasn't aware it was a restaurant."
• "Friendly and tasty experience and will certainly be back."

Cons:

• "Not much of a drinker so didn't think to pop in. That was a mistake."
• "The beer and food (although there was quite a wait) was great, but we couldn't get out of there fast enough due to the sheer amount of screaming children."
• "Went as a party of five, seemed a nice venue, once inside found it was lively inside but spoiled by loud 'background' music making it difficult to hold a conversation at the table."
• "A great selection of beers all served nice , cool or cellar temperature and fresh."
• "Walked out as our table was by the door to out side and the door was permanently open with people coming in and out the garden."
• "From the second I walked in the door I was under the impression I was going to have a good birthday meal with family and friends."
• "Staff very young and badly trained. All seemed to be 16 as my daughter knew them."
• "I can see they have tried to be trendy with the food and it went a little south."