Mr Ts Leeds Reviews Summary

Food Quality

Pros:

• "The burger was fine but nothing spectacular."
• "The chicken was cooked to perfect crispy on the outside and inside."
• "The pizza and burger meals were spot on."
• "One of the best burger places in the area. Definitely recommend their Daddy Burger."
• "The meal deals they have are banging, burgers, kebabs, and chicken are all highly recommended."
• "The rockstar burger was delicious as were the sweet potatoes fries and also the melted cheese sauce."
• "The food is exceptional, with the standouts being the burgers and pizza."
• "The food was delicious was served by Annie great customer service."

Cons:

• "The burger on the pic £9.99 bear in mind, and was clearly raw."
• "The kebab meat was cold. There was no excuse as I ate in."
• "Very bad experience and food! I ordered a smash box burger was burnt and donner was undercooked."
• "Food: 4/5. The problem is that there’s no standard set for the foods, I’ve had an issue of oil dripping from the burger patty from vegan and chicken both."
• "However there are several areas to work on. The burger, beef patty was nice and succulent, very flavorful but the chicken fillet was dry and it just took the whole experience down a notch."
• "Genuinely upset, normally i love to order from here. Ordered food from here 4 days ago was absolutely shocked. The food was very cold."
• "Undercooked chicken! The chicken in my zinger burger was undercooked."
• "The most revolting food establishment in the city of Leeds - staff members have no professionalism and the quality of the food is so bad that I wouldn’t even feed it to my dog."

Customer Service

Pros:

• "The staff were cleaning tables in between customers, counter service staff were friendly and helpful."
• "Outstanding service from Ahmad. He is extremely welcoming & helpful."
• "The service was more than satisfactory and definitely better than most other restaurants in the area."
• "I liked Mr Ts service and atmosphere quite a lot."
• "I was greeted and served by a lovely women called Tiwana, she was super friendly and caring."
• "The customer service is what stood out for me!! Especially the gentleman that served me, Musab."
• "The customer service was even better than usual which I didn't think was possible."
• "The staff is very friendly and professional. The food is great."

Cons:

• "We told staff, to call the manager, he was really very rudely with us and said that we keep donner and cheese next to each other so there is no big deal and was very casual."
• "And there was a piece of donner in it. After that we go there and inform them for the same. We told staff, to call the manager, he was really very rudely with us."
• "The chips are soggy most of the time. Only the curly fries which costs more is good and that also has become unmemorable."
• "The staff at the Burley Road Leeds branch were treating my children like animals."
• "Had to wait a long time for food and remind staff what we ordered."
• "Ordered food from here 4 days ago was absolutely shocked. The food was very cold."
• "When we gave orders on till the guy on till was rude and half asleep didn't feel like he even wanted to take orders."
• "The staff is so disrespectful that we had to walk out of the shop without eating we were so hungry."

Hygiene and Cleanliness

Pros:

• "The place looked very clean and tidy and a young lady would come and check if everything is good."
• "The restaurant not only offers a warm and inviting ambiance but also serves some of the most delicious food I've had in a long time."
• "I liked the style of the drink pouch (its reusable)."
• "The toilet facility was clean enough to be used by customers. I haven't seen any cleaning schedule table in there."
• "The place is clean, the food is served hot, there's lots of choice on the menu."
• "The place was clean and simple... friendly staff & great service."
• "The atmosphere was amazing. The staff know what they’re doing and what they’re talking about."
• "Mr T’s is one of the best shop in leeds, I really recommend this shop because of the quality and taste of the food."

Cons:

• "Only bad thing, which can be avoided by not dining in was the tables weren't clean and the seat had crumbs that I had to dust off."
• "All the tables were dirty and only cleaned them when I said something."
• "The food was spot on like always. Really impressed with the more frequent table service in the restaurant recently."
• "Had a great time dining at Mr. T's in Leeds! The atmosphere was warm and inviting."
• "Food was spot on like always. Really impressed with the more frequent table service in the restaurant recently."
• "The restaurant not only offers a warm and inviting ambiance but also serves some of the most delicious food I've had in a long time."
• "Good food at decent price, helpful staff. Need to pay a little more attention to the limited table as ended up cleaning n wiping table down myself."
• "Food was spot on like always. Really impressed with the more frequent table service in the restaurant recently."