West Pennine Motorcycle Training Reviews Summary

Instructor Quality

Pros:

• "All instructors were excellent and very patient in particular Malcolm who instructed us in an extremely knowledgeable and very laid back manner."
• "Fantastic instructors, I can’t say enough good things about the team here."
• "The trainers made me feel relaxed whilst pushing me hard to correct my mistakes."
• "The team are super friendly and very helpful."
• "I was with Chris all week and Terry for a day both great guys and easy to chat to if you have any questions."
• "Terry is a good instructor, patient, calm and a good laugh."
• "Mike made me feel welcome and explained everything very clearly."
• "Malcolm... a genuine and patient nice guy who knows his stuff."
• "Jake (cbt) Terry and Dave are a brilliant group of guys who really are amazing at what they do!!!"
• "Chris and Dave are an incredible pair and I'll be forever grateful to both of them."
• "All the trainers are very helpful and will go out there way to help you."
• "Mike, Terry and Dave were brilliant, they really knew what they were doing."
• "I had big Al most of the time there and what a brilliant teacher he is."
• "Terry was brilliant, passed Mod1 and 2 with no faults thanks to him."

Cons:

• "Rude arrogant learnt absolutely nothing with these clowns facilities are inadequate."
• "The trainers are very poor and 'teach' as if they lost interest many years ago."
• "Good instructors but their bikes are old and knackered."
• "I have had to update and change my review and rating from my original full five stars down to one."

Training Experience

Pros:

• "Passed my Mod 2 test following completion of CBT and Mod 1 earlier on in the course today."
• "It was an exciting experience and worth every penny."
• "Very well organised, well experienced training school."
• "Great place to get a CBT."
• "What a brilliant place to learn to ride."
• "From cbt to mod2 in 3 days these guys are awesome."
• "Great place, instructor was very patient and helped me along every step of the way."
• "Just completed my 6 day beginners course, I'd never been on a road bike before I started my training and managed to pass everything 1st go."
• "Well what a set off cracking blokes for sum one with no experience and i mean none."
• "Just passed my mod 1 and mod 2 direct access, absolutely exceptional school to train with."

Cons:

• "Hated the whole experience and failed the mod 1 unsurprisingly."
• "They will ripping you right off."
• "Booked a 3 day course which the site states included CBT to be told after booking that I can’t have that it needs to be 4 days."

Customer Service

Pros:

• "Nothing was too much trouble for Dave who also sorted out an issue with my lost theory test certificate."
• "Very happy with the service I received in the end."
• "Many many thanks to Dave, Malcolm, Terry and Yvonne, if you need a first class training school, please use this company."

Cons:

• "The facilities and training bikes reflect the lack of commitment to providing a good customer service."
• "Decided to call to enquire but the customer service was very poor."
• "I have tried to book a CBT for my Fiancee and had a shocking experience."
• "I was told that my booking was still classed as pending and had not been confirmed."
• "They have all my contact details and I'm an existing customer so why wouldn't they phone me, talk through everything and confirm the booking?"

Value for Money

Pros:

• "The prices are easy on the pocket as well."
• "You get what you pay for or do you?"

Cons:

• "The rating of 2 stars is quite generous considering on day 1 the price had increased to £580 from £550."

Bike Quality

Pros:

• "I fell in love with the Suzuki 650 training bike so decided to get one."
• "The bikes you use are super easy to ride and learn on."
• "Bikes and facilities are first rate."

Cons:

• "The bikes are a bit older than other training school bikes and this is quite noticeable when you get up to the test centre."
• "Their bikes are old and knackered."
• "Your CBT bikes were still 10-year-old Yamahas and your DAS bike was 5 years old."

Recommendations

Pros:

• "5 star for me and would recommend to anyone."
• "100% recommend."
• "I can't recommend them highly enough, keep up the good work."
• "I can't recommend them enough."
• "Thank you for a great experience."
• "Definitely recommend these guys."
• "Cannot recommend this lot anymore 5 stars for me."
• "Would highly recommend thank you Dave Chris and Terry for everything."
• "Really can't thank these lads enough and I highly recommend them!!!"
• "I would strongly recommend WPMT to anyone and I am looking forward to returning to them for some advanced training in the future."

Cons:

• "Most of time they will fail you because get more cash out of you."
• "I would definitely recommend avoiding them and booking your course elsewhere."