Lucia Restaurant Reviews Summary

Food Quality

Pros:

• "The food was excellent, a great menu with classics plus some less conventional dishes."
• "This is now one of my favourite dishes."
• "Food was delicious, served with a smile."
• "Absolutely beautiful food, staff were great and so friendly."
• "The food is always delicious & the staff are great."
• "The food we had was absolutely delicious!"
• "Food was incredible."

Cons:

• "Unfortunately the food was not great, very plain, bland food, no flavour or seasoning."
• "The duck was cold by the time it reached the table (and a small portion for that matter)."
• "The risotto had a very unhealthy looking yellow dye.. No fish flavour to the rice."
• "The bread we ordered was a bit stiff and not warm, tiramisu was not the quality I expected."
• "Chicken skewer... was slightly overcooked."
• "Brie and Asparagus starter was quite small for £8 and there really wasn’t much flavour at all."
• "The smoked salmon pasta was a bit over seasoned and was quite salty."

Service

Pros:

• "The service was fantastic, everyone who worked there was lovely and attentive."
• "Staff were a pleasure and were delightful to speak to."
• "Alex is a great waiter and cannot thank him enough for his service and personality!"
• "One of the staff members was very attentive and the food was delicious."
• "Waiting staff were really friendly & efficient."
• "Staff were pleasant and courteous."
• "The staff and service were great and the food tasted wonderful for a reasonable price."

Cons:

• "Our starters were served by an incredibly rude member of the team."
• "We were told off for being too loud... the young male manager with glasses was rude and dismissive."
• "Would have given 5 stars if I didn't have to remind the waiter about the sides we ordered and waited 5/10 minutes for them, while our mains went cold."
• "The only reason for 4 stars on service is that there were plenty of waiters around and it wasn’t overwhelmingly busy, but we sat without drinks orders being taken for quite some time, and after each course were left with our dirty plates for a long while too."
• "The young male manager with glasses was rude and dismissive."
• "The service was awful... the staff were friendly enough but none were willing to do anything to accommodate this issue."
• "After we’d have our main meals it basically seemed like our waitress had finished with us."

Atmosphere

Pros:

• "The Restaurant itself was well presented, vibrant and had a cheerful atmosphere."
• "Gorgeous place, beautiful interior and the menu's layout was so pretty as well!"
• "Overall very welcoming atmosphere and situated in a quiet area which allowed for privacy whilst eating."
• "The restaurant is clean with a welcoming casual atmosphere."
• "The atmosphere was fantastic."
• "Atmosphere at this place was really great, made you feel you were in Spain or France with the outside seating."
• "The atmosphere incredible."

Cons:

• "However, it just all felt a bit flat."
• "Atmosphere has scored low as it wasn't to my liking. Loud, warm and garish."
• "The ambiance of the restaurant was cozy and romantic, making it the perfect place for a date night in York."
• "Initially the whole place looked inviting with a good vibe, but we were sat right next to the toilet, with only one entrance door, so as you were eating you had the toilet exposed every time someone used it."
• "First they sat us in the side building which was a little plain and not as nice as the main."
• "If I was have any criticism the inside can feel a little bit dark."
• "The atmosphere is electric, really buzzing but tranquil enough for conversation."

Value

Pros:

• "2 courses for £18...what a fantastic deal."
• "Really high quality dishes every time, for sensible prices too."
• "Excellent value for money."
• "The food was affordable and worth every penny."
• "The prices were very affordable."
• "Excellent value & well worth five stars."
• "The food was very reasonably priced and tasted phenomenal."

Cons:

• "Food was good, but definitely better places elsewhere for a similar price."
• "The cocktails were so strong they ruined the food as they burnt your throat. Overpriced."
• "It cost £20 for the steak and half a tomato £5 for the chips which is extortionate."
• "Although not the cheapest at £50 per head it actually reflects great value."
• "£68 for one starter, two mains and two drinks was definitely not worth it this time."
• "Especially when our meal came close to £200."
• "Overpriced really for what you got which was basically boiled rice in water, no taste."