Osteria Italian Restaurant Reviews Summary

Food Quality

Pros:

• "I think this was the best pesto pasta I’ve ever had?"
• "Their Spaghetti Carbonara was to die for!"
• "The food was of a high standard as usual."
• "The vegan garlic bread was amazing."
• "The pizza and pasta mains were delicious with the chilli oil."
• "The portion sizes were insane... Absolutely humongous."
• "We ordered off the vegan menu and it was delightful."
• "The food here was absolutely delicious."

Cons:

• "Found a hair in the pizza in the middle. Stuck in the cheese."
• "Chicken Kiev, 20p worth of steamed vegetables, 20p worth of potatoes and 1£ worth of Chicken breast for 16£."
• "My food was too salty."
• "Pizza looked like takeaway base."
• "Plastic on the calzone."
• "The pasta was over cooked. It was very mushy."
• "Cheap tasteless pre frozen seafood."
• "Ordered a chicken Alfredo came with no chicken twice."

Service Quality

Pros:

• "Service was great, I can’t wait to come back!"
• "The staff were really kind and warm."
• "The staff were efficient and friendly."
• "The lady who served us was brilliant."
• "The service was great and we will be coming again."
• "The manager was a great laugh and easy to talk to."
• "The staff is friendly and made this feel like my home."
• "The service was excellent, the food hot and delicious."

Cons:

• "My wife was being rushed to place her order."
• "Very unpleasant staff."
• "Physically had to get up and go find the staff so we could order and pay."
• "The manager/owner wouldn’t do anything to try and compromise with us."
• "No apology for the long wait time for food and drinks."
• "I felt our dining experience was rushed from start to finish."
• "Waited 30 minutes for a drink and 55 minutes for a starter."
• "The service was poor, it took them an hour to get sweets out."

Atmosphere and Ambience

Pros:

• "Despite being a large restaurant it still felt like a nice cozy atmosphere."
• "Lovely atmosphere, great night."
• "Great atmosphere, friendly staff and delicious food!"
• "Really busy for a Thursday evening, felt more like the weekend!"
• "Great place with excellent food and waiters that know how to entertain their guests."
• "The atmosphere was fabulous and staff where friendly."
• "The ambience was very nice and comfortable."
• "Thoroughly enjoyed the atmosphere and the meal."

Cons:

• "It's not bad, but my food was too salty, other people at my table said so too."
• "The noise levels were excessive for no apparent reason, leaving it difficult to hear."
• "Busy place. But full of people working in the area so it's more like a working man's club."
• "No music, so makes it loud with no ambience at all."
• "When the mains came there was a plastic bristle on the calzone we ordered!"
• "The staff uniform was also rather casual, adding to the unprofessionalism."
• "The only thing what I wasn't happy about was the young waitress that served us our food had long hair nearly down to her waist."
• "Very very disappointed... No sorry.. no please excuse my rude shouting and embarrassed you.."

Price and Value for Money

Pros:

• "It's also exceptional value for money."
• "The price was brilliant too."
• "Price good too."
• "Proper Italian food and very reasonably priced."
• "Prices are very reasonable."
• "Cost wise I would say it's value for money."
• "Enjoyed every bite - I really recommend tagliatelle marinara 😋"
• "The food is fantastic!!! I'd say slightly on the more expensive side but more than worth it."

Cons:

• "Over all wasn't worth 60£ for two people and a child."
• "Dessert was lovely the food was lovely it's a very nice place but just a little bit too dear for my liking!"
• "And a very poor 12% shiraz at £15.95 didn't help."
• "Food is very cheap poor quality that basically just tastes of salt... very expensive."
• "The food was overpriced, steak wasn't cooked how I asked and was still bloody."
• "Over priced if you got a lasagna that's it you order everything as extra."
• "The food was good and the service very good but the price a little high."
• "Stayed there for a couple of nights... Quite expensive so think it is using the captured audience to take more money."