The Town House Reviews Summary

Service

Pros:

• "Was very happy with the service provided by yourselves."
• "Popped in for a quick bite to eat very pleased, staff friendly and helpful. food very enjoyable, dog friendly, all in all an all-round lovely experience."
• "The staff and the food were brilliant"
• "Friendly staff... a welcoming atmosphere, good food."
• "Sylvia serving behind the bar was very friendly helpful and welcoming."
• "All the staff are lovely. Helen was most helpful."
• "Staff were really nice."

Cons:

• "Dirty tables, dirty chairs, unfriendly and arrogant staff. Would not like to see what the kitchens are like."
• "Service very slow, seems so, unless you are one of the local gaggle of drinkers."
• "Only 1 staff member taking orders/drinks. Very slow service"
• "Came in sat at table 82 food took nearly 1 hour didn't mind regarding the situation my order came wrong after requesting no mayonnaise and salad the burger was undercooked and soggy."
• "Shocking watched a man be harassed all night on new years eve while shocking staff hid away from it."
• "Staff did t speak when finally got served the person who served us just grunted, not the first time I've had bad service."
• "Myself and my partner visited here twice today...both times, we experienced unfriendly staff."

Food Quality

Pros:

• "The food was well presented, hot and very tasty."
• "The roast dinner was delicious, the staff are friendly too. Went back on Monday with family and again the food was lovely and so reasonable."
• "Food was delicious and well presented."
• "The food was delicious and arrived at the table hot."
• "food was excellent and very well presented"
• "Food fantastic and reasonably priced"
• "Good selection of food, and food was superb will defo be back!!"

Cons:

• "The tables and menus were a bit sticky."
• "Very poor quality food for the price, very small portions kids size, for adults."
• "Food was limited, with a 40 minute wait."
• "But the food is not great and place needs a good clean."
• "Food was over cooked (burnt fish fingers and the frozen chicken) and the haloumi wrap came with no haloumi."
• "We found the food somewhat poor, fish that was almost all batter."
• "Food was disgusting, I had a vegetarian burger and the bun was rock hard."

Ambiance & Cleanliness

Pros:

• "They are also LGBT friendly and host a Seniors LGBT group monthly"
• "great fun night for poker players and others alike"
• "Fantastic pub, great social atmosphere, plenty of TV’s showing live sport all day."
• "Good atmosphere. Was watching the football and the range of televisions around the place meant I could watch it wherever I was facing."
• "Friendly staff, lovely atmosphere 10/10"
• "One of my favourite places to drink in St Annes. The staff and management are always friendly, welcoming and they have a great selection of beers."
• "Great lively pub. Very clean."

Cons:

• "Really really poor avoid this place if you can"
• "The gents was in a very poor state even the cubical door was unable to close as the hinges were smashed off and damaged."
• "Think this all needs looking into."
• "Bit disappointing when order a pint of Stella lager you would expect it to be in a proper Stella glass not in carling lager glass."
• "doesn't really give a relaxed atmosphere if you're looking for a cosy meal"
• "Toilets were dirty and smelt of stale urine no adequate hand washing facilities in the gents, and hand sanitizer at bar had solidified."
• "Just a shame about the cliental as unfortunately the place attracts the worst kind of scum and villany."