Fairhaven Reviews Summary

Food Quality

Pros:

• "The best hunters chicken I have ever had."
• "Mixed grill was best I have had. Juicy and not dried out like so many others."
• "The food was very well cooked."
• "Good food and good portion size too."
• "Very good food, pleasant staff."
• "Meal was served quickly and all three courses were tasty and well presented."
• "Chicken, Bacon, and Avocado on Foccatha and Fish finger sandwich. Both fresh warm and delicious."
• "The food was excellent, the selection of mini desserts was so so good words can't describe it."

Cons:

• "Food not good. Veg over cooked, dry meat and soggy burnt potatoes."
• "There was no soup available and we went in at 2pm."
• "Garlic mushrooms were overcooked rock hard peas like bullets."
• "To be honest... the food was terrible."
• "Turkey roast dinner was really really dry, and the pigs in blankets were black, overcooked and had grease dripping off them...inedible."
• "Food was very basic, but expensive - two sandwiches + chips (just mushy grease) and two pints was over £30."
• "The chicken was battered... one or two bites were nothing but batter!"
• "Food appalling waiting time an hour...when it came I wanted to throw it in the bin."

Staff Service

Pros:

• "The staff are lovely and really helpful wonderful Atmosphere."
• "Our waitress was lovely and took care of our table very well."
• "Staff all friendly and efficient."
• "The service was great as was the food."
• "Lisa and Evie for our enjoyable Sunday with our four legged friends."
• "The staff were great, they sent menus, organised all the orders, separate bills for everyone."
• "Lisa one of the young waitresses serving was very professional, lovely and an absolute joy to be around."
• "Staff are lovely, food is exactly as stated and good value."

Cons:

• "Staff didn't have the courtesy to tell us they were taking orders again. No belly pork, no duck but what we did have was good."
• "The service was slow, and the food even slower. The quality of the food was middling."
• "1st impressions tables full of pots and glasses 1 member of staff sorting out the orders for food and drinks."
• "When it arrived it was served with cow cheese. Luckily I had noticed before tucking in but my partner was not so lucky and is now ill."
• "Staff training n interest in customers would help a lot."
• "The staff stood around looking but didn't help. She landed on her knee and hobbled out."
• "Ordered drinks waited for the rest of our party to arrive only to have to tell them to come and get us to go elsewhere as there was no food."
• "Landlady and landlord so rude would never go back to this pub."

Atmosphere and Environment

Pros:

• "The whole place was clean with a relaxing atmosphere."
• "We went at early tea time on a Saturday and it was relaxed and quiet."
• "Clean toilets and good disabled access if required."
• "Nice atmosphere. Staff seem friendly."
• "We met with family to enjoy a Sunday lunch...All in all we had a lovely afternoon."
• "Enjoyed a warm and friendly atmosphere with other guests during a gathering."
• "A lovely evening! Superb place. Immaculate inside and the staff were brilliant."
• "The pub is very clean and nicely decorated for the Queen’s Jubilee."

Cons:

• "We were there early evening so few customers to create an atmosphere and a couple of barking dogs which didn't help."
• "The service was slow, and the food even slower."
• "Tables outside were dirty."
• "Too early to have its own character. It needs to decide whether it's a pub that sells food or a restaurant that serves drinks."
• "Great location and the staff were friendly, but the food & drink prices are quite high."
• "Staff most apologetic at bar when sons age, 13, was stated. Lady that approached my wife to ask the age of my son was less professional."
• "The Fairhaven is a warm and always welcoming pub by the lovely staff. Even Christmas day they were just the same."
• "Comfortable pub with welcoming staff. Fairly good range of real ales and lagers alongside a decent menu."

Dog-Friendliness

Pros:

• "Made very welcome by the staff including my 3 dogs."
• "Service excellent too and a warm welcome for my dog with a bowl of water and some biscuits."
• "It's a dog friendly pub with a Sir Woofchester canine hospitality menu."
• "Even Bella our dog enjoyed her first pub experience."
• "We always enjoy dining at the Fairhaven, the fact that it a dog friendly pub goes down very well."
• "It's pretty quiet pub at the moment, but I hope it gets more popular soon."
• "All four of us enjoyed every mouthful and dessert. Staff were polite and professional."
• "The Fairhaven is the best dog friendly pub around."

Cons:

• "The previous incarnations of this pub got bad reviews from people and closed and reopened a few times."
• "I had a starter with chips and my mum a cheese platter which is down under the puddings. The kitchen got confused and I ate alone as my mum's meal didn't show."
• "His used to be a great little pub to visit. Yeah hey always had biscuits for the dog and he looked forward to this - none there today."
• "If you want a peaceful afternoon by the sea or in a park then this is the place for you. A really wonderful old fashioned English seaside restful place well worth a visit!!"
• "We always enjoy dining at the Fairhaven, the food is always good and the staff very pleasant."
• "Service quite slow as they're under staffed - more staff and table service would be a huge improvement."
• "However, If you’re a dog enthusiast then this is the place for you, as it was like Battersea bloody dogs home in there!"
• "Seems to be struggling, food quality still good but beers are definitely hit and miss. Range dropping and quality average."