Lord Derby Reviews Summary

Value

Pros:

• "Decent size portions for not much money."
• "Good value."
• "The pub is a Greene King, drinks and food are very reasonably priced."
• "Reasonable prices for both food and drink."
• "Drinks were reasonably priced."
• "Very keenly priced menu, so didn't expect much but to my surprise, the food was very good and well presented."
• "The food was fair/good and value for money was good."

Cons:

• "Lil more expensive on drinks."
• "Drinks are quite expensive, but it seems to be the way of the world these days!"
• "Crowded, expensive, very limited menu."
• "Drink is pricey esp the wine."
• "Just shy of £9 for 3 soft drinks. (2 small) Waited over 15 minutes in a queue to be served."

Service

Pros:

• "The staff go above and beyond to enable us all to have a drink, food and a chat."
• "The staff are friendly and helpful, the service was excellent."
• "Helpful staff, very accommodating to my limited diet, love that they're dog friendly with dog meal deals too, brilliant!"
• "Service was excellent, so too was food, well presented, friendly, efficient service."
• "Staff are engaging and friendly - always smiling which makes visiting here a pleasure."
• "Staff were great and really attentive."
• "The staff were rushed off their feet but still smiling and chatting away."

Cons:

• "Service was very slow and disfunctional."
• "Shocking customer service."
• "Terrible communication, unapologetically staff!"
• "Food arrived 50 minutes after we’d ordered, and the Mac n cheese was barley warm and came with no garlic bread!"
• "We waited 50 mins and more for our food order."
• "Service was a little slow (as it was busy)."
• "The service was very poor."

Food Quality

Pros:

• "We all enjoyed the food immensely."
• "Nice warm atmosphere we both had a burger which was nice and freshly cooked."
• "The food is fine, tasted good."
• "Portions were really big and the food fresh and tasty."
• "Food was lovely couldn't really fault it except the garlic mushrooms, they were rock hard but nothing major."
• "Foods always great. Been here five times and food is always great."
• "The food was amazing and so delicious, well presented and reasonably priced."