The Miller Arms Reviews Summary

Service

Pros:

• "Staff were very friendly and accommodating though."
• "First time at millers arms and what a lovely pub to visit. Service was excellent."
• "Staff are welcoming and friendly."
• "The staff there are very welcoming and provided a fresh bowl of water for our dog."
• "The staff were incredibly helpful and couldn't have done more for me."
• "Staff are so friendly here! As soon as we walked in they acknowledged we were there!"
• "The staff are always friendly and attentive and do a superb job."

Cons:

• "45 minutes for 1 ciabatta role??? Avoid if you can."
• "Nearly 80 minute wait for food and had a two year old with us."
• "Food was an hour late... when food arrived it was lovely... ordered pudding at bar again... sat for another 30mins."
• "We complained to who looked like the manager/owner however it didn’t do much as he didn’t appear bothered."
• "Was ignored by several staff who to be fair looked busy."
• "The bar was so busy it was a Covid disaster waiting to happen and easily took over half an hour to get a drink."
• "One of the biggest problems was from Georgia. EXTREMELY poor customer service."

Food Quality

Pros:

• "Venison burger for the win! We were pleasantly surprised at the amazing quality of the meal and fantastic service."
• "Food is excellent and drinks reasonably priced."
• "The food is by far the best I've ever had from any pub in the England."
• "The pork belly starter was a total revelation never seen such an amazing portion and the quality well mmm."
• "Ribs anyone they are superb and what a portion as for the mixed grill best I have had in a very long time."
• "Had the chicken bbq melt, this was the nicest i have ever had, full of flavour & cooked perfectly!"
• "The food is fabulous and freshly cooked and drinks are very reasonable."

Cons:

• "Had Sunday roast, plate came swimming in gravy, was awful tasting, did not acompliment the Lamb."
• "The creme brulé was runny underneath the crust."
• "Food was horrible, I ended up leaving it."
• "I complained about being served cold raw meat and the waiter just took the food to show the chef who returned saying it was cooked correctly."
• "The roast beef was chewy and not great quality."
• "Ordered a steak sandwich which was so undercooked it was completely raw."
• "Sadly my tempura cauliflower was not true tempura batter and the batter was saturated with oil."

Ambiance & Cleanliness

Pros:

• "Very welcoming, dog friendly, traditional country pub."
• "Always a warm welcome. Real fires, great selection of food and drink."
• "Love this place. I used to come here many many years ago and im pleased to see it still has the same country cosy atmosphere it has always had."
• "Really nice, well kept country pub and restaurant with plenty of old world rustic charm."
• "Picturesque views | beautiful location."
• "Such a beautiful restaurant. Quirky restaurant with a little river/pond running through the middle."
• "Proper country pub with a modern twist."

Cons:

• "On arriving the bin in the beer garden was overflowing with a dirty nappy hanging out of it."
• "Generally the place needs a good clean as well, there was dust everywhere which was less country pub charm and more just bordering on dirty."
• "Decor is dated and pub even smells damp and old."
• "Along with this came the overcooked calamari with sauce slapped on the plate."
• "The worst part is the hygiene. The place is unclean."
• "The hygiene was dreadful and covid guidelines were not observed."
• "No hand gel and the hand dryers in the toilet did not work correctly."

Value for Money

Pros:

• "Food is excellent and drinks reasonably priced."
• "The food is fabulous and freshly cooked and drinks are very reasonable."
• "All our meals were reasonably priced and very apeasing to the eye."
• "I was happy to pay the resulting bill, which was reasonable giving the service they offered."
• "Fantastic food and locally sourced ingredients."
• "The food was hot and tasty and we enjoyed it."
• "Food was lovely."

Cons:

• "The food prices are a little on the high side (£20 for lamb Henry and £15 for chilli con carne)."
• "Changed hands since we last went in, unfortunately not for the best, food ok to good but expensive, menu choice very poor."
• "For over £400 we expected better, apart from crackers on the table there was no other table decorations and no music."
• "The Miller Arms needs to up its game... free houses really must up their game to justify £11 for one course of Sunday lunch."
• "Lovely staff and service but I'm sorry the food is full of MSG."
• "It took forever to be served with staff walking around doing nothing."
• "Yes great view. But service not good lady behind bar very grumpy/miserable."