Carisbrook Dental Care Reviews Summary

Staff and Service

Pros:

• "The reception staff at Carisbrook are friendly people, which makes for a welcoming environment."
• "Jamie Barrie is a excellent young dentist who puts you at ease with his easy going manner."
• "The whole team have been so helpful throughout the entire process."
• "Every step of the way carefully explained and didn’t feel a thing –marvellous!"
• "The staff are welcoming and kind."
• "All the staff at Carisbrook have great empathy for their patients from receptionists and administrators to the dentists, nurses and hygienists."
• "The staff put her at ease with their friendly and professional manner."

Cons:

• "Just as a side note in terms of access, there were several cars outside the building that blocked the entrance on all three occasions I visited the practice. No parking available."
• "Hate this place paid £5000 for my daughters braces then every time we have an appointment end up waiting over 30mins past time."
• "TERRIBLE! I was quoted £2500 for work which i thought was very odd as I have healthy teeth."
• "First I was phoned on Friday while at work - unable pick the phone as was with a patient. A message was left on the answer phone asking me to attend an appointment on Tuesday. This was a very short notice and I had other engagements on that day which has been booked months ahead...when I try to change the appointment I was informed I have to wait till next year, before I can get another appointment. No appointment card has been given or a letter was sent in advance. This caused considerable inconvenience for me."
• "3 weeks later we receive a bill for £60. we contacted them explaining and they basically told us they didn't care who's fault it was and that we had to pay."
• "awful experience with this practice."
• "They are even to tight to put air conditioning on wish I could rate lower than 1 star."

Treatment and Care

Pros:

• "Treatment is punctual, pain free and carried out to a very high standard."
• "Absolutely fantastic care, it was a complicated procedure, 3 hours long, his attention to my wellbeing was totally consistent and on top of that, he did a brilliant job!!!"
• "Every step of the way carefully explained and didn’t feel a thing –marvellous!"
• "The treatment i received was amazing a virtually painless."
• "After various fillings and extractions which I may add were pain free, my teeth are now healthy and can finally smile with confidence."
• "I've just returned home after having a tooth extracted by Jamie and there's not enough praise I can give him but absolutely superb."
• "The dentist was brilliant. Sorted my crown out, but he didn't just glue it back on. He took the time to reshape it, to try and avoid the same thing happening again."

Cons:

• "booked my daughter in to see a private paediatric dentist for specialist treatment, it turns out they had misunderstood what we wanted and had just booked in for a general check-up."
• "I was VERY specific about the shade I wanted when it came to teeth whitening... I wasn’t happy with the results."
• "After weeks of following the given instructions to a T... my teeth started getting darker."
• "I had never had a root canal done, but it felt like my old dentist had done it quite rushed, just to finish it off, leaving a bit of a rough finish on the back of my tooth."
• "The X-ray clearly showed that the root canal hadn't been filled correctly - with several gaps along the root."
• "I’m now out £650 with nothing to actually show for it."
• "it then tool another 2 months for them supply us with the accreditation details in order to claim this money back."

Recommendations

Pros:

• "I would definitely recommend Carisbrook dental to anybody considering dental work."
• "I would highly recommend them."
• "Will definitely recommend."
• "Highly recommended."
• "I can't recommend them enough!"
• "Would gladly recommend."
• "I would highly recommend this practice to anybody as I think it is one of the best thank you so much."